Maintenance Technician II at Vintage Raleigh West

About the role

Since 2004, Bluecore Residential has owned and managed over 10,000 units throughout the US, with $2 billion in assets under management. We’ve taken technology and transparency to an elevated level. We have no patience for bureaucratic red tape; our teams are empowered to solve problems and make decisions that are in the best interest of their asset. As a Maintenance Technician II, Your Mission Will Be To Achieve Bluecore's Standard For Completing Turns And Assigned Service Requests. Our Maintenance Technician Will Focus On Resident Satisfaction And Will Be a Key Member Of The Service Team.

Responsibilities

• Troubleshoot and make the necessary repairs to maintain the apartments which includes plumbing, electrical, appliances and general maintenance repairs.
• Communicate with the Maintenance Supervisor daily and accurately record the status of service requests and make ready units, etc.
• Achieve Bluecore's standard for completing make ready turns within 7 days.
• Ensure the inventory of adequate parts and supplies are in stock and organized; use supplies cost efficiently without jeopardizing quality.
• Demonstrate urgency, professionalism, and thoroughness with every service request and make ready.
• Bring knowledge in all areas of maintenance while continually learning and growing your skill set.
• Take accountability for the community's appearance and overall satisfaction of the residents.
• Inspect and repair all areas of the community; health and safety procedures are adhered to and preventative maintenance is being implemented.
• Work as a team with the office staff to ensure overall resident satisfaction.
• Learn how to accurately complete records in Yardi and commit to using Sparkle as an inspection tool.
• Embrace Bluecore's culture of empowerment and transparency by engaging in healthy debate with leadership (No Fear of Conflict) and sharing what is not working well (4WHAT) on a weekly basis.

Skills

• You are a problem solver.
• You have general maintenance knowledge and are eager to learn more.
• You are driven and willing to learn from the Maintenance Supervisor.
• You have an off the chart sense of urgency.
• You are organized and have a plan for everyday.
• You embrace change and the opportunity it brings.
• You run on transparency and healthy debate (No Fear of Conflict); using your voice and follow through to make a difference.
• You are passionate about customer service; you put yourself in the resident's shoes and act quickly and efficiently.
• You see technology as a tool to help you do your job better.
• You consider your residents an extended family and look forward to fulfilling work orders timely.
• You know that teamwork is key in sustaining a winning property.

Requirements

• You have experience as a Maintenance Technician or a Make Ready Technician.
• You have worked at an apartment community; preferred.
• You have general maintenance knowledge.
• You are reliable and punctual.
• You have reliable transportation to perform all job duties.

Benefits

• Paid Time Off- 120 hours PTO accrual stating upon hire.
• Floating Days- 2 floating days