Maintenance Technician II

About the role

At Liberty Military Housing we serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take pride in our highly trained team of professionals who bring a proactive, solution-oriented mindset and unparalleled empathy for our residents. As a Service Technician II, you will perform general and specialized maintenance and repairs in a multi-family residential community, operating building systems and tools to meet Liberty Military Housing’s quality standards.

Liberty Military Housing is dedicated to helping employees develop personally and professionally, offering over 150 hours of professional development annually. Our culture is built on camaraderie, collaboration, and honoring diverse experiences and contributions.

Responsibilities

• Troubleshoot and perform routine maintenance, installation, and repairs on building systems and appliances, including plumbing, HVAC, painting, carpentry, appliance repair, and electrical.
• Apply proficient skills in two or more trades (electrical, carpentry, plumbing, HVAC, painting, appliance repair) to ensure quality-maintained homes and community.
• Perform installations, service repairs, and preventative maintenance in homes, common areas, grounds, and community.
• Complete resident-requested repairs and services within 24 hours.
• Complete all assigned maintenance work on vacant homes within LMH standards.
• Perform on-call service requests and emergency calls.
• Participate in routine inspections (QC, move-in, preventative maintenance, machinery, appliance, etc.).
• Maintain and clean common areas, maintenance shop, and handle trash and snow removal (if applicable).
• Maintain and update service requests using Yardi Mobile until completion.
• Report maintenance concerns for homes, community, or common areas to supervisor.
• Demonstrate safe use of hand and power tools, equipment, and machinery.
• Attend department/regional meetings, resident/community events, seminars, and work-related events.
• Comply with OSHA safety regulations, local laws, and LMH Standard Operating Procedures and Policies.
• Follow safe work practices, including Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, Personal Protective Equipment, ladder safety, and working from elevated surfaces.
• Operate a company or personal vehicle for work-related travel.

Requirements

• Two or more years of related experience.
• Intermediate-level understanding and experience in electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair.
• HVAC and EPA certifications preferred.
• Strong communication skills for interacting with co-workers, managers, vendors, and residents.
• Advanced skills in operating hand/electrical tools, basic electrical, carpentry, painting, and small machinery repair.
• Extensive knowledge of appliances.
• Basic computer skills (mobile device, PC).
• Valid driver’s license; ability to operate a company or personal vehicle or electrical cart.
• Availability for on-call work, scheduled off-hours, and emergency overtime.
• Ability to arrive at the property within 60 minutes for service requests.
• Ability to travel to regional locations for work, training, meetings, and other activities.

Qualifications

• Ability to lift/carry supplies or equipment up to 65 lbs independently.
• Frequent reaching, stooping, bending, kneeling, extensive walking, and standing.
• Ability to climb stairs and ladders.
• Work involves exposure to extreme temperatures, dirt, dust, fumes, chemicals, smoke, unpleasant odors, and loud noises.
• Willingness to work indoors and outdoors in all weather conditions and potentially hazardous environments.
• Ability to safely perform essential job functions consistent with ADA, FMLA, and other federal, state, and local standards.

Benefits

• Medical, Dental, and Vision Insurance (eligible after 30 days of full-time employment).
• Life and AD&D Insurance.
• 401k Retirement Plan with company match.
• Employee Stock Ownership Plan (ESOP).
• Incentive Bonus Program.
• 10 paid holidays per year.
• 40 hours of paid sick leave per year (based on hire date).
• 80 hours of paid vacation per year (based on hire date).