Maintenance Technician II
Your Role on the Team
As a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to:
- Completing maintenance service requests across multiple trades
- Providing excellent customer service and promoting a quality living experience for all residents
- Demonstrating respect for resident’s home while completing required work
- Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs
- Completing the associated checklist for each visit within its respective mobile app platform
- Scheduling the next ProCare Maintenance Visit with the resident through the maintenance mobile app
- Informing residents about all maintenance topics by showing the webpage of Invitation Homes expectations (https://www.invitationhomes.com/resident-responsibilities)
- Informing residents on the functional systems of their rental home
- Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention
- Using Technician-specific reports to find opportunities for improvement
- Performing repairs in vacant properties while they are on-the-market or during the turn process
- Properly using and caring for company-supplied tools, materials, and vehicles
- Proactively reviewing the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit
- Adhering to all Invitation Homes safety guidelines
- Performing other duties as assigned
Experience
- A high school diploma or equivalent
- 2-5+ years’ proven experience in residential repairs and maintenance, other building maintenance or related experience
- OSHA 10 certification (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)
- EPA Certification: Type I, Type II, and/or EPA Universal
- HVAC Certification
- CPO certification (pool)
Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual is a plus
Comfortable using mobile devices (iPad and/or iPhone) and various mobile applications
Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances
Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law
Ability to be at work on a regular and consistent basis including occasional weekends and holidays
Ability to provide basic hand and power tools
Ability to perform work that requires the following: frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing
Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned
Why Invitation Homes
We believe when our residents thrive, our associates thrive. Here, you're not just filling a role — you're building a career at a company that invests in your growth and welcomes you for who you are.
What's In It For You
- Competitive pay and annual bonus program for all associates
- Generous PTO including vacation accrual, sick time, volunteer time, and standard and floating holidays
- Health, dental, vision, and life insurance
- Long-term and short-term disability insurance
- Generous paid time off plans
- 401(k) with company matching contributions
- Awesome work environment with casual dress code
- Team events and gatherings (Pre- and Post-Covid)
Compensation and Benefits
- Annual bonus program
- Health, dental, vision, and life insurance
- Long-term and short-term disability insurance
- Generous paid time off plans
- 401(k) with company matching contributions
- Awesome work environment with casual dress
- Team events and gatherings (Pre- and Post-Covid)
About the Role
At Invitation Homes, our associates are the foundation of our success. We connect your work to real impact, invest in your growth, and welcome you to feel at home — because care isn't just something we say, it's something you experience.
Qualifications
Invitation Homes owns and operates homes in great neighborhoods across 16 top U.S. markets. We continue to innovate with smart home technology, an industry-leading maintenance app, and other lifestyle-enhancing services that make leasing easier than owning.
Skills
Our market teams — Leasing, Property Management, and Rehab, Turns & Maintenance — work together to deliver excellent resident experiences and maintain high-quality homes. Every associate plays a meaningful role in that mission.
Benefits
To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:
- Annual bonus program
- Health, dental, vision, and life insurance
- Long-term and short-term disability insurance
- Generous paid time off plans
- 401(k) with company matching contributions
- Awesome work environment with casual dress code
- Team events and gatherings (Pre- and Post-Covid)
Pay
The salary range for this position is: $22.21 - $38.50, plus individuals may be eligible for an annual discretionary bonus.
Schedule
Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.