Maintenance Technician I, II, and III

About the Role

We are seeking Maintenance Technicians at multiple career levels to support the maintenance and readiness of our housing communities. The Maintenance Technician provides general maintenance to rental housing and may also perform work to get rental units ready during change of occupancy. This role involves checking, troubleshooting, making, and documenting routine repairs in areas such as air conditioning, water heaters, plumbing, painting, carpentry, and other building‑maintenance tasks. Work is performed outdoors in all weather conditions and in tight spaces such as attics and crawl spaces.

Responsibilities

• Respond to service requests for furnaces, air‑conditioning systems, appliances, water heaters, solar collection tanks, disposals, general plumbing, carpentry, painting, and other maintenance items.
• Perform skilled work in one or more trades (HVAC, plumbing, electrical, appliance repair, locksmith) with basic troubleshooting abilities.
• Provide excellent customer service and document all work in accordance with company policy.
• Maintain tools, gauges, snakes, drills, and other equipment in ready‑to‑repair condition.
• Use personal protective equipment (PPE) and follow proper use of equipment and chemicals.
• Follow an established preventive‑maintenance program, including tasks such as filter replacement.
• Assist in making vacated units ready, including painting, sanding, varnishing, floor‑tile removal and replacement, ceramic‑tile replacement, drywall repair, fixture repair/replacement, floor stripping, waxing, polishing, window repair/replacement, and exterior work as needed.
• Perform emergency maintenance such as sewage backups, water‑main or lateral breaks, fire damage, weather‑related damage, water leaks, and appliance repairs.
• Correct unsafe conditions promptly.
• Drive a company vehicle or personal/rental vehicle to conduct business more than 50 % of the time.
• Level 3 technicians mentor a team of maintenance technicians, focus on efficient operations, and assist with troubleshooting.

Qualifications

General Requirements (All Levels)

• High School Diploma or GED (or equivalent).
• Ability to work outdoors in all weather conditions and perform physical work, lifting up to 50 lb regularly and occasionally above 50 lb.
• Team‑player with strong attention to detail and ability to prioritize in a fast‑moving environment.
• Excellent communication and interpersonal skills.
• Basic computer knowledge; daily use of technology platforms.
• Reliable attendance and punctuality.
• Basic understanding of safety practices.
• Valid driver’s license in the state of employment.

By Level

• Maintenance Technician – Level 1: 1–3 years of general maintenance knowledge and experience.
• Maintenance Technician – Level 2: 4–6 years of advanced knowledge in one or more trades; must obtain EPA 608 certification within 180 days of hire; complete OSHA‑10 training within 1 year of hire; previous leadership or indirect supervision experience preferred.
• Maintenance Technician – Level 3: 7+ years of advanced expertise across multiple trades, including a trade certification or equivalent experience; must obtain EPA 608 certification within 180 days of hire; complete OSHA‑10 training within 1 year of hire; prior experience leading or supervising teams preferred.

Compensation

The position may be filled at the Maintenance Technician I, II, or III level based on qualifications, experience, certifications, and demonstrated technical expertise. Final salaries are determined by geographic location, skills, education, licenses, certifications, and experience, with a commitment to pay equity and consideration of internal and external factors.

Benefits

In addition to a competitive salary, we offer a comprehensive total rewards package that includes:

• Bonus program
• Paid time off
• Medical, dental, vision, life, and disability insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA) options
• Retirement plans
• Recognition programs
• Additional benefits detailed in our benefits overview