Maintenance Technician I

Key Responsibilities

• Works under general supervision to perform maintenance calls
• Performs routine precision tune-ups and maintenance on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
• Inspects and performs limited diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
• Completes routine maintenance and equipment cleaning as needed or required
• Assists the Service Technician in servicing heating, air conditioning, ventilation, and refrigeration equipment as well as accessories
• Uses hand-held device to record all required information on customer call
• Completes all forms and paperwork in a neat, timely, complete, and accurate manner
• If necessary, collects payment from customers
• Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability

Desired Skills And Qualifications

• High school diploma or GED with additional training and 0-2+ years’ experience in HVAC with technical training certification preferred
• Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area EPA and safety certifications required
• Basic knowledge of the fundamentals of the operational functionality of heating, air conditioning, and ventilation equipment as well as related accessories
• Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
• Proficient and able to operate all necessary tools and equipment to perform various service projects
• Basic skills in reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on air conditioning equipment
• Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
• Effective and efficient time-management and organizational skills
• Valid driver’s license with acceptable driving record
• Able to work flexible hours and on-call shifts as needed
• Experience performing basic maintenance work on HVAC equipment and related accessories is desirable
• Able to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units
• Able to continually climb, balance, stoop, kneel, crouch, and/or crawl
• Able to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
• Able to safely climb 300lb load capacity rated ladders with a 30lb tool belt
• Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
• Able to lift up to 40 pounds and ability to lift and carry items weighing up to 30 pounds

Service Experts Company Perks And Benefits For YOU

• Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)
• Generous PTO provided
• 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
• 29 paid days off after your 2nd year of employment
• Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.
• Holds on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
• Company-provided smart phone, tablet, uniform plan, and tool replacement program
• We’ll make you better at what you do with our internal Training Academy
• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
• Company-paid employee Life Insurance with options for YOU and your Family!
• Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
• Sympathetic to Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs

Minimum Experience

0 - 2+ years

Minimum Education

High School Diploma/GED