Maintenance Technician I

About the role

The Maintenance Technician I is primarily responsible for the property’s maintenance functions for a supportive housing facility. This includes working with the janitorial team in the cleaning and prep of unit turnovers and daily repairs and scheduled preventive maintenance throughout the site within a fast-paced environment.

Responsibilities

• Answer after-hour emergency calls during on-call rotation.
• Be flexible to commute to other work sites when needed.
• Have your own registered and insured vehicle that can transport necessary work materials.
• Take pride in work.
• Demonstrate initiative, personal awareness, professionalism, integrity, and exercise confidentiality in all areas of performance.
• Project a professional image and demeanor.
• Understand, apply, and comply with all company standards.
• Responsible for performing or coordinating with outside vendors, ensuring that work is performed safely and to performance specifications.
• Complete paperwork and follow through as needed for current work orders.
• Control and maintain an adequate inventory of Department items.
• Responsible for general inspections and housing quality standards for all units within the assigned portfolio.
• Report and update the management software system for work orders and update management and superiors of the daily repair and renovation of apartments.

Qualifications

• A high school diploma or equivalent (GED) is required.
• A minimum of 6 months experience as handyman, general labor, construction is required.
• A minimum of 3 years’ experience in Unit Turnover or Residential Maintenance is preferred.
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
• Excellent verbal & written communication in English, organizational, and time management skills are required.
• Strong analytical and problem-solving skills with meticulous attention to detail are required.
• Ability to work well independently and collaboratively with teams, and at times under the direction of facility collaborators is required.
• Experience and knowledge of basic plumbing, electrical, and carpentry and repairing/replacing sheetrock, door frames, plumbing, door locks, and cabinetry is required.
• Experience in troubleshooting a wide variety of apartment related problems including appliances and minor electrical issues is required.
• Experience with quality control, health, and safety regulations as they pertain to performing repairs is required.
• Ability to relate well to diverse populations, exercise good judgment in dealing with residents, staff, visitors, and vendors is required.
• Proficiency in Microsoft Office programs, systems, and platforms is required.
• Ability to learn and use required mobile devices and business-related applications is required.
• Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts is required.
• Physical requirements include communicating with others to exchange information; seeing to read a variety of materials; manual dexterity for use of keyboard, tools, controls; repetitive motion that may include the wrists, hands, and/or fingers; remaining in a stationary position, often standing, or sitting for prolonged periods, while at a desk or working on a computer; ability to drive and sit in a car for prolonged periods of time; ability to move between floors, ascending, descending stairs around all property areas, including roof and basements; ability to use cleaning equipment and supplies such as mop, broom, vacuum, and carpet cleaning machinery; frequent standing, walking, bending, squatting, stooping, crawling on floors, climbing stairs, walking on uneven ground, lifting items up to 50 pounds, reaching at, below, or above shoulder level; also, the ability to squat, bend at the waist, crouch, reach overhead and horizontally, and kneel; ability to walk around properties and navigate over rough terrain.

Skills

• Excellent verbal & written communication in English.
• Organizational and time management skills.
• Strong analytical and problem-solving skills.
• Meticulous attention to detail.
• Ability to work well independently and collaboratively with teams.
• Experience and knowledge of basic plumbing, electrical, and carpentry.
• Experience in troubleshooting apartment related problems.
• Experience with quality control, health, and safety regulations.
• Ability to relate well to diverse populations.
• Proficiency in Microsoft Office programs.
• Ability to learn and use required mobile devices and business-related applications.
• Outstanding communication skills and emotional intelligence.

Benefits

• $28.00 - $30.80 per hour.
• 100% paid health, vision, and dental options.
• 19 PTO days & 12 Holidays per year.
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more.
• 3% retirement match/contribution.
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events.
• Dynamic, mission-driven culture and supportive leadership.
• We support you in supporting others.