Maintenance Technician I

About the role

The Maintenance Technician I is primarily responsible for the property’s maintenance functions for a supportive housing facility. This includes working with the janitorial team in the cleaning and prep of unit turnovers and daily repairs and scheduled preventive maintenance throughout the site within a fast-paced environment. The Maintenance Technician must relate well to diverse populations, must exercise good judgment in dealing with residents, staff, visitors, and vendors.

Responsibilities

• Answer after-hour emergency calls during on-call rotation.
• Have your own registered and insured vehicle that can transport necessary work materials.
• Taking pride in work.
• Demonstrate initiative, personal awareness, professionalism, integrity, and exercise confidentiality in all areas of performance.
• Project a professional image and demeanor.
• Understand, apply, and comply with all company standards.
• Responsible for performing or coordinating with outside vendors, ensuring that work is performed safely and to performance specifications.
• Complete paperwork and follow through as needed for current work orders.
• Control and maintain an adequate inventory of Department items.
• Responsible for general inspections and housing quality standards for all units within the assigned portfolio.
• Report and update the management software system for work orders and update management and superiors of the daily repair and renovation of apartments.

Qualifications

• A high school diploma or equivalent (GED) required.
• Three (3) years’ experience in Unit Turnover or Residential Maintenance.
• Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.

Skills

• Excellent verbal & written communication in English, organizational, and time management skills.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Ability to work well independently and collaboratively with teams, and at times under the direction of facility collaborators.
• Experience and knowledge of plumbing, electrical, and carpentry and repairing/replacing sheetrock, door frames, plumbing, door locks, and cabinetry.
• Experience in troubleshooting a wide variety of apartment related problems including appliances and minor electrical issues.
• Experience with quality control, health, and safety regulations as they pertain to performing repairs.
• Ability to relate well to diverse populations, exercise good judgment in dealing with residents, staff, visitors, and vendors.
• Proficiency in Microsoft Office programs, systems, and platforms.
• Ability to learn and use required mobile devices and business-related applications.
• Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.

Benefits and Perks

• $28.00 - $30.80 per hour
• 100% paid health, vision, and dental options
• 19 PTO days & 12 Holidays per year
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
• 3% retirement match/contribution
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
• Dynamic, mission-driven culture and supportive leadership. We support you in supporting others