Maintenance Technician - Future Opportunities

Your Role on the Team

As a Maintenance Technician II at Invitation Homes, you will be performing high-quality maintenance work in our single-family rental homes while providing outstanding customer service to our residents. This includes but is not limited to:

• Completing maintenance service requests across multiple trades
• Providing excellent customer service and promoting a quality living experience for all residents
• Demonstrating respect for resident’s home while performing required work
• Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs
• Completing the associated checklist for each visit within its respective mobile app platform
• Scheduling the next ProCare Maintenance Visit with the resident through the maintenance mobile app
• Informing residents about all maintenance topics by showing the webpage of Invitation Homes expectations (https://www.invitationhomes.com/resident-responsibilities)
• Informing residents on the functional systems of their rental home
• Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention
• Using Technician-specific reports to find opportunities for improvement
• Performing repairs in vacant properties while they are on-the-market or during the turn process
• Using and caring for company-supplied tools, materials, and vehicles
• Proactively reviewing the next day’s appointments to ensure proper equipment, material, information, and allotted time is available to complete the work in a single visit
• Adhering to all Invitation Homes safety guidelines
• Performing other duties as assigned

Experience

• A high school diploma or equivalent
• 2-5+ years’ proven experience in residential repairs and maintenance, other building maintenance or related experience
• OSHA 10 certification (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)
• EPA Certification: Type I, Type II, and/or EPA Universal
• HVAC Certification
• CPO certification (pool)

Skills

• Excellent customer service and interpersonal skills
• Strong verbal and written communication skills; multi-lingual is a plus
• Comfortable using mobile devices (iPad and/or iPhone) and various mobile applications
• Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances

Qualifications

• Current driver's license, automobile insurance, and any other licenses and/or certification as required by state law
• Ability to be at work on a regular and consistent basis including occasional weekends and holidays
• Ability to provide basic hand and power tools
• Ability to perform work that requires frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing
• Ability to lift and/or move an excess of 50 pounds or more and operate standard maintenance equipment as assigned

Pay and Benefits

The salary range for this position is: $20.19 - $35.00, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

• An annual bonus program
• Health, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Generous paid time off plans including vacation accrual, sick time, standard holidays, and floating holidays
• A 401(k) with company matching contributions
• An awesome work environment with a casual dress code
• Team events and gatherings (Pre- and Post-Covid)

About the Company

We believe when our residents thrive, our associates thrive. Here, you're not just filling a role — you're building a career at a company that invests in your growth and welcomes you for who you are.

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law.