Maintenance Technician - Floater

About the Company

ConcordRENTS is a distinguished leader in delivering a quality, customer-centric property management experience across affordable and market-rate multifamily communities throughout Florida. For more than 30 years, our success has been driven by our exceptional team members and our unwavering commitment to supporting the communities we serve. ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.

Benefits

• 16 days of paid time off and 7 paid holidays in the first year
• 401(k) Program with up to $5,250 in company match annually; including 150% match on the first 3% you contribute and 50% match on contributions between 4% and 10%
• Rental discounts: 20% for all full-time team members and 50% for resident maintenance positions
• Eligibility to participate in performance and role-specific bonus programs

About the Role

Individuals in this position contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This opportunity is right for you if you have experience with painting, plumbing, electrical, appliance repair, and carpentry. You must also have knowledge to identify and address landscaping deficiencies, as well as the ability to troubleshoot and perform irrigation repairs. This candidate will maintain the community's curb appeal to provide an attractive environment.

Candidates must have the desire and ability to address residents' customer service needs through clear and caring communication, work independently with a sense of urgency, and be solutions-oriented. Willingness and ability to learn industry-leading technology to provide efficient and effective service is essential.

Certified Pool Operator (CPO) certification may be required in order to service pools. Additionally, EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six (6) months of hire.

Responsibilities

• Works from checklists, schedules, service requests, and instructions
• Responds to assigned punch lists and prepares apartments for move-in, ensuring all checklist items are processed and resolved
• Determines repair, material, and supply requirements and performs routine repairs including replacement of damaged floor covering, repair of walls, countertops, fixtures, fans, windows, doors, and appliances
• Responds to assigned service requests to investigate and make routine mechanical repairs to damaged or broken apartment or amenity elements as reported by residents or staff
• Examines reported problems, determines extent of repairs, materials, and supplies required, and makes routine repairs to damaged or broken units
• Escalates more complex HVAC, electrical, plumbing, and appliance service requests to others as appropriate after determination of repairs required
• Ensures repairs are made in keeping with quality and safety standards
• Paints interior and exterior surfaces and fixtures at assigned properties, including apartments, clubhouse, amenity areas, compactor areas, speed bumps, signs, posts, gates, street markings, and handrails
• Touches up building exterior surfaces as required; cleans and prepares surfaces, pressure washing as appropriate
• Applies caulk around doors, windows, or breezeway floors to repair surfaces
• Patches and repairs drywall and stucco surfaces, matching textures on walls, ceilings, and other surfaces as required
• Selects proper coatings and colors; paints entire surfaces or touches up paint as required ensuring compliance with aesthetic standards
• Processes assigned area of grounds in keeping with schedules and checklists
• Picks up trash, empties trash bins, and replaces trash bags; moves trash to compactor and cleans, pressure washes, and sanitizes compactor and immediate area
• Blows, sweeps, pressure washes, and cleans sides of buildings, stairs, and breezeways
• Cleans light globes, removes cobwebs, and ensures cleanliness of building exteriors and areas around and between buildings
• Pressure washes building walls, breezeways, sidewalks, and other assigned areas
• Cleans and scrubs pool and deck surfaces, and removes debris
• Checks water and treats with prescribed chemicals under supervision or as certified to ensure pool water characteristics comply with prescribed standards
• Checks and repairs irrigation systems; rakes recreation areas and straightens signs and poles
• Paints signs, speed bumps, street markings, and other miscellaneous areas as assigned
• Performs preventive maintenance routines including changing filters, checking smoke detectors and replacing batteries, changing light bulbs, and performing damage inspections
• Assists in moving appliances into and from apartments and emptying apartments of discarded personal belongings and trash left in vacated apartment homes
• Makes keys as directed
• Conducts and documents move-in and move-out inspections; orients new residents in the operation of appliances in apartment homes and responds to questions
• Maintains property grounds and notifies supervisor of safety hazards, property damage, or unsightly conditions
• Notifies supervisor of the need to replenish materials and supplies when low; stores and maintains supplies and materials in keeping with procedures and standards
• Tracks and maintains status of service requests in the computer system and closes records for completed orders
• Available for on-call duty, nights, and weekends

Requirements

• High School Diploma or GED Equivalent required
• Basic mechanical knowledge
• Certified Pool Operator (CPO) certification may be required
• EPA certification (either Universal or both Type I and Type II) required; must be provided at the time of hire or obtained through company-provided training within six (6) months of hire
• Ability to speak, read, and write English for safety and productivity reasons
• Over one year of experience preferred to be fully familiar with required techniques, equipment, and work routines
• Experience with painting, plumbing, electrical, appliance repair, and carpentry
• Ability to identify and address landscaping deficiencies and perform irrigation repairs
• Strong customer service skills with clear and caring communication
• Ability to work independently with a sense of urgency and be solutions-oriented
• Willingness and ability to learn industry-leading technology