Maintenance Technician - Floater

About the role

Join the ConcordRENTS team as a maintenance professional contributing to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. You will help maintain the community's curb appeal to provide an attractive environment and address residents' customer service needs through clear and caring communication.

Responsibilities

• Works from checklists, schedules, service requests, and instructions to prepare apartments for move-in, ensuring all checklist items are processed and resolved.
• Determines repair, material, and supply requirements and performs routine repairs including replacement of damaged floor covering, repair of walls, countertops, fixtures, fans, windows, doors, and appliances.
• Responds to assigned service requests to investigate and make routine mechanical repairs to damaged or broken apartment or amenity elements as reported by residents or staff.
• Examines reported problems, determines extent of repairs, materials, and supplies required, and makes routine repairs to damaged or broken units.
• Escalates complex HVAC, electrical, plumbing, and appliance service requests to others as appropriate after determining repairs required.
• Ensures repairs are made in keeping with quality and safety standards.
• Paints interior and exterior surfaces and fixtures at assigned properties, including apartments, clubhouse, amenity areas, compactor areas, speed bumps, signs, posts, gates, street markings, and handrails.
• Prepares surfaces, pressure washes as appropriate, applies caulk, patches and repairs drywall and stucco surfaces, and matches textures on walls, ceilings, and other surfaces.
• Maintains property grounds by picking up trash, emptying trash bins, moving trash to compactor, and cleaning and sanitizing the compactor area.
• Blows, sweeps, pressure washes, and cleans sides of buildings, stairs, breezeways, light globes, and removes cobwebs to ensure cleanliness of building exteriors.
• Cleans and scrubs pool and deck surfaces, removes debris, checks water, and treats with prescribed chemicals to ensure compliance with standards.
• Checks and repairs irrigation systems, rakes recreation areas, and straightens signs and poles.
• Performs preventive maintenance routines including changing filters, checking smoke detectors, replacing batteries, changing light bulbs, and performing damage inspections.
• Assists in moving appliances into and out of apartments and empties vacated apartments of discarded personal belongings and trash.
• Makes keys as directed, conducts and documents move-in and move-out inspections, and orients new residents on appliance operation.
• Notifies supervisor of safety hazards, property damage, unsightly conditions, or the need to replenish materials and supplies.
• Tracks and maintains the status of service requests in the computer system and closes records for completed orders.
• Available for on-call duty, nights, and weekends.

Requirements

• High School Diploma or GED equivalent required.
• Basic mechanical knowledge and ability to speak, read, and write English for safety and productivity.
• Certified Pool Operator (CPO) certification may be required to service pools.
• EPA certification (either Universal or both Type I and Type II) required; must be provided at the time of hire or obtained through company-provided training within six months of hire.
• Experience with painting, plumbing, electrical, appliance repair, and carpentry.
• Knowledge to identify and address landscaping deficiencies and perform irrigation repairs.
• Ability to work independently with a sense of urgency and be solutions-oriented.
• Willingness and ability to learn industry-leading technology to provide efficient and effective service.
• Prefer over one year of experience to be fully familiar with required techniques, equipment, and work routines.

Benefits

• 16 days of paid time off and 7 paid holidays in the first year.
• 401(k) Program with up to $5,250 in company match annually (150% match on the first 3% contributed and 50% match on contributions between 4% and 10%).
• Rental discounts: 20% for all full-time team members and 50% for resident maintenance positions.
• Eligibility to participate in performance and role-specific bonus programs.