Maintenance Technician
Duties and Responsibilities
- Perform routine maintenance and repairs in guest units, resort buildings and common areas
- Address plumbing, electrical, HVAC, and carpentry issues as needed, ensuring high quality workmanship
- Respond promptly and professionally to maintenance requests from guests and resort team members
- Maintain and repair swimming pools, hot tubs, saunas, and other recreational facilities to luxury standards
- Perform PM maintenance on equipment as needed
- Document work completion and parts used in work management system
- Verify room occupancy using the computer system before performing maintenance work
- Assist grounds crew when needed
- Perform daily water system testing and monitoring
- Carpet cleaning and carpet equipment maintenance
- Fire system inspection and testing as needed
- Report the need for spare parts or attic stock inventory
- Perform other duties as assigned
Qualifications
- Education: High School Diploma
- Strong customer/guest service skills
- Knowledge of basic home maintenance, repair, and troubleshooting
- HVAC training or experience troubleshooting and repairing HVAC equipment a plus
- Must have or obtain after 1 year of employment: CPO Certificate for Swimming Pool Operations
- Able to multitask
- Positive and motivated personality
- Flexible schedule including some evenings, weekends, and holidays
- Ability to learn quickly and accurately
- Valid driver’s license and a clean driving record
Why Work at the Osthoff Resort & Spa?
- Competitive pay and great benefits including paid time off, medical, dental, and vision insurance, 401(k) with company matching, resort-wide discounts, and more!
- Flexible scheduling to fit your lifestyle
- Work-life balance valued
- Opportunity to grow with the company
- Lovely location in Wisconsin
About Us
The Osthoff Resort & Spa's mission is to deliver the best Midwest resort experience to our guests. We create a positive and supportive work environment where our team members can thrive. Enjoy competitive pay and great benefits including paid time off, medical, dental, and vision insurance, 401(k) with company matching, resort-wide discounts, and more! We offer flexible scheduling to fit your lifestyle because we value work-life balance and know that time with family and friends is just as important as a rewarding career. At The Osthoff Resort, you're not just a part of our team— you're a part of our family. Come grow with us and love where you work!
About Us
At The Osthoff Resort & Spa, located in the heart of Elkhart Lake, Wisconsin, we pride ourselves on providing an unforgettable experience for our guests. Nestled along the pristine shores of the lake, our resort offers a luxurious yet inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, The Osthoff Resort & Spa is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway.
Join our team and be part of a dedicated, passionate group of professionals committed to delivering outstanding hospitality in one of the most beautiful locations in the state.