Maintenance Technician

About the role

As a Maintenance Technician, you will be playing a direct role in keeping our customers connected to our network. You will be maintaining and repairing the wires that provide all of our internet services from our hub sites to the connection points outside of the customer’s home. You will also monitor and report signal leakages and repairs as required. Your work will help maintain our network by providing 24/7 coverage, day and night.

Responsibilities

• Maintain and repair the wires providing internet services from hub sites to customer premises
• Monitor and report signal leakages and repairs as required
• Ensure optimal network performance by providing 24/7 coverage

Requirements

• Education: High school diploma or equivalent work experience
• Experience: Cable experience of at least 1 year
• Technical Skills: Ability to operate appropriate computer or test equipment, knowledge of basic mathematics and electronics
• Abilities: Ability to read, write, speak and understand English, ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward and professional manner, ability to work independently, ability to prioritize and organize effectively, Knowledge of basic mathematics and electronics, Ability to operate appropriate computer or test equipment associated with position

Preferred Qualifications

• Basic understanding of Hybrid Fiber Coaxial (HFC) networks, RF, AC, DC, and customer premise network
• Experience in telecommunications installation/service
• Experience with Coax and/or fiber network installation and maintenance

Skills

• Well-organized
• Independent
• Prioritization skills

Schedule

• On call in all weather conditions
• Hours will be dictated by business needs

Benefits

A comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.