Maintenance Technician

Your Role on the Team

As a Maintenance Technician II At Invitation Homes, You Will Be Performing High-quality Maintenance Work In Our Single-family Rental Homes While Providing Outstanding Customer Service To Our Residents.

• Completing maintenance service requests across multiple trades
• Providing excellent customer service and promoting a quality living experience for all residents
• Demonstrating respect for resident’s home
• Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs
• Completing the associated checklist for each visit within its respective mobile app platform
• Scheduling the next ProCare Maintenance Visit with the resident through the maintenance mobile app
• Education residents regarding all maintenance topics by specifically showing webpage of Invitation Homes expectations
• Education residents on the functional systems of their rental home
• Completing general property condition assessments at all property visits and alerting the property management team when items require immediate attention
• Using Technician-specific reports to find opportunities for improvement
• Performing repairs in vacant properties while they are on-the-market or during the turn process
• Properly using and caring for company-supplied tools, materials, and vehicles
• Proactively reviewing the next day’s appointments to ensure the proper equipment, material, information, and allotted time is available to complete the work in a single visit
• Adhering to all Invitation Homes safety guidelines
• Performing other duties as assigned

Experience

• High School diploma or equivalent
• 2-5 years’ proven experience in residential repairs and maintenance, other building maintenance or related experience
• OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)
• The following certifications are a plus:
• EPA Certification: Type I, Type II, and/or EPA Universal
• HVAC Certification
• CPO certification (pool)

• Excellent customer service and interpersonal skills as well as strong verbal and written communication skills; multi-lingual is a plus
• Comfortable using mobile devices (i.e. iPad and/or iPhone) and various mobile applications
• Understanding of residential construction and mechanical systems and ability to perform general repairs in some of the following: plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor) and appliances

Qualifications

• Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law
• Able to be at work on a regular and consistent basis including weekends and holidays as needed
• Able to provide basic hand and power tools
• Able to perform work that requires the following:
• Frequent climbing
• Reaching
• Use of fingers
• Stooping
• Kneeling
• Crawling
• Pushing
• Pulling
• Lifting
• Talking
• Hearing

Why Us

We Stand For Flexibility, Opportunity, And a Home That People Can Make Their Own. It’s As True For Our Associates As It Is For Our Residents. Just Like We Help Our Residents Live Freer, We Liberate Our Associates’ Careers, Too. Our Associates Know That Goals Matter, Potential Is Unlocked, And Careers Thrive. Invitation Homes Isn’t Just a Workplace But a Possibility Place. We Offer Each New Associate Competitive pay and an annual bonus program for all associates

Generous paid time off plans including vacation accrual, sick time, volunteer time, parental leave, and standard and floating holidays

401(k) with company matching contributions

Awesome work environment with casual dress

Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com. To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.