Maintenance Technician

About the role

The Service Technician is responsible for maintaining the physical condition and appearance of the site in a thorough, safe, and accurate manner by performing general maintenance tasks including service requests, turnover functions, and preventive maintenance. Your role is to assist in maintaining a high-quality living environment for the residents.

Responsibilities

• Contributes to the curb appeal on a daily basis, ensuring a pristine community presentation including models, tour path, amenities, vacant ready apartments, leasing center and offices (where applicable)
• Strives to meet or exceed Friedman Five Star Performance Metrics goals set on a weekly, monthly, and annual basis
• Works as part of a team to ensure on a weekly and monthly basis that all property vacancy and turns are being completed in accordance with company timelines and standards
• Works as part of a team to ensure on a weekly and monthly basis that company standards are being met regarding the property’s open service orders
• Adheres to all safety policies and operates machinery and tools as required
• Completes general maintenance repairs as assigned
• Performs assigned in-house make-ready work
• Responsible for 24-hour response to service requests and after-hours emergency maintenance
• Performs and records preventative maintenance
• Maintains professional and timely communications with residents
• Attends resident functions, creating a sense of community with staff and residents to ensure customer satisfaction and resident retention
• Assists team members as needed

Qualifications

• High School Diploma or equivalent
• One year of general maintenance experience
• HVAC Certification a plus
• Ability to repair plumbing systems, electronic systems and all major appliances
• Must be able to read and write in English at an intermediate level to read diagrams, meters, instructions, write reports, etc.
• Must have a valid and unexpired Driver's License