Maintenance Technician

About the Role

The Maintenance Technician performs general maintenance tasks including work orders, unit turns, maintaining the grounds, curb appeal, clubhouse, amenities, and other common areas at one or more properties to assist in preserving the asset and providing a quality living environment for residents. This position reports to the Community Manager, General Operations Manager, or Maintenance Supervisor.

Responsibilities

• Perform routine and preventive maintenance on building systems, including HVAC, plumbing, electrical, and appliances.
• Repair and maintain interior and exterior features of the property, including doors, windows, walls, flooring, and fixtures.
• Respond to maintenance requests from residents, ensuring timely and efficient resolution of issues.
• Prepare vacant units for new residents, including painting, cleaning, and repairing or replacing damaged or worn items.
• Ensure all units meet the community’s standards for cleanliness and functionality before new residents move in.
• Conduct regular inspections of the property, including common areas, equipment, and building systems, to identify maintenance needs.
• Implement and follow a preventive maintenance schedule to reduce equipment failure or costly repairs.
• Respond promptly to emergency maintenance requests, such as plumbing leaks, electrical outages, or HVAC failures.
• Be available for on-call duty as required, including evenings, weekends, and holidays.
• Ensure all work is performed in accordance with safety regulations and building codes; report any safety hazards or compliance issues.
• Maintain an adequate supply of tools, equipment, and materials necessary for daily operations; keep the maintenance shop organized and stocked.
• Complete work orders and other required documentation in a timely and accurate manner; maintain SightPlan or tracker records of maintenance work, inspections, and repairs.
• Other duties and tasks may be assigned as needed.

Requirements

• High school diploma or GED equivalent.
• 2+ years of property management industry or related experience.
• HVAC and/or CPO license preferred.
• Valid driver’s license; property requires use of golf carts to complete essential job functions.
• Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience.
• Knowledge of environmental/industrial hazards (e.g., asbestos, lead, mold, radon) as they apply to residential housing.
• Ability to utilize a personal smart device for apps related to property operations and communication.
• General understanding of Microsoft Suite and property management software.
• Ability to read, write, and speak English.
• Proven organizational and time management skills.

Work Environment

• Operates in a fast-paced setting both indoors and outdoors; requires ability to multitask and adapt quickly to changing priorities.
• Involves tight deadlines and high-energy work situations.
• Frequent interaction with clients or customers; requires effective communication skills and a professional demeanor.
• Five-day onsite workweek, likely including weekend coverage.
• Must be available for “on-call” duty and promptly respond to work order requests during assigned periods, except during meal periods and rest breaks.
• Requires continuous physical effort, including heavy lifting (over 50 pounds), frequent standing, walking, bending, and other strenuous activities.
• May require operating heavy machinery or performing physically demanding tasks regularly.
• Occasional travel to various locations for meetings, projects, client visits, or on-site work.

Skills

• No formal supervisory responsibilities.
• Communicates basic technical or factual information with colleagues and/or immediate managers familiar with the job area.
• Solves routine, somewhat repetitive problems by following clear directions and defined procedures; requires limited ingenuity and evaluation.
• Decisions generally affect own job and results of own job area.

Benefits

• Competitive salaries and career growth opportunities.
• Medical, dental, and vision coverage.
• Paid parental leave.
• 401k employer match.
• Excellence rewards and wellness programs.
• 12 paid holidays and 15 PTO days.
• Housing discount of 20% for most positions.

Pay

The pay range for this position is $22.00 - $30.50 per hour. New hires generally start between $22.00 - $26.44 per hour. The final salary offer will be determined after reviewing relevant factors, including skill sets, relevant experience, and internal equity.

Schedule

• Five-day onsite workweek, likely including weekend coverage.
• On-call availability required, including evenings, weekends, and holidays.