Maintenance Technician

About the Role

Join the ConcordRENTS team and contribute to the success of the community by maintaining amenities and apartment home interiors. This includes fully preparing apartment homes for new residents as well as maintaining the condition of occupied apartments. This opportunity is ideal for individuals with experience in painting, plumbing, electrical, appliance repair, and carpentry. You will also identify and address landscaping deficiencies, troubleshoot, and perform irrigation repairs to maintain the community's curb appeal. Strong customer service skills and the ability to work independently with a sense of urgency are essential. Willingness to learn industry-leading technology for efficient service is required.

Certified Pool Operator (CPO) certification may be required to service pools. EPA certification (either Universal or both Type I and Type II) is required and must be provided at the time of hire or obtained through company-provided training within six months of hire.

Responsibilities

• Provide exceptional customer service to residents, ensuring high-level satisfaction and retention.
• Respond to service requests and perform routine maintenance and repairs in apartment homes and community facilities based on work orders, schedules, and supervisor direction.
• Diagnose issues, determine required materials, and complete repairs including basic plumbing, electrical, appliances, carpentry, and general building maintenance.
• Ensure work meets quality standards.
• Complete apartment unit turns (make-readies) by performing pre-move-out inspections, responding to punch lists, inspecting vacated apartments, removing discarded items, completing needed repairs, painting, cleaning, and preparing units for new residents.
• Perform preventive maintenance and scheduled inspections, including HVAC maintenance, checking smoke detectors, reviewing appliance conditions, and identifying maintenance issues.
• Maintain community grounds, buildings, and common areas by identifying and correcting maintenance issues, removing trash and debris, cleaning breezeways and stairways, pressure washing surfaces, painting exterior surfaces, and maintaining compactor areas.
• Notify supervisor if materials and supplies need replenishing.
• Support upkeep of property amenities and exterior features, including irrigation checks and repairs, painting, maintenance of signage, cleaning recreation areas, and reporting damage to the supervisor.
• If the community has a pool, clean and remove debris, check water, and treat with prescribed chemicals to ensure compliance with standards.
• Assist with maintenance operations and resident support, including moving appliances, making keys, and responding to reported issues in a timely manner.
• Adhere to established maintenance processes by tracking and closing service requests in the property management system, performing required inspections using inspection software, reporting hazards or property damage, and maintaining tools and supplies.
• Participate in on-call duty for evenings and weekends as required.

Requirements

• High School Diploma or GED equivalent.
• Basic mechanical knowledge.
• Certified Pool Operator (CPO) certification may be required.
• EPA certification (Universal or both Type I and Type II) required at hire or obtained within six months.
• Ability to speak, read, and write English for safety and productivity.
• Over one year of experience preferred to be fully familiar with required techniques, equipment, and work routines.

Benefits

• 16 days of paid time off and 7 paid holidays in the first year.
• 401(k) Program with up to $5,250 in company match annually, including a 150% match on the first 3% contributed and a 50% match on contributions between 4% and 10%.
• Rental discounts: 20% for all full-time team members and 50% for resident maintenance positions.
• Eligibility to participate in performance and role-specific bonus programs.