Maintenance Technician

The Job At-A-Glance

The Maintenance Technician plays a vital role in maintaining the community’s physical condition both inside and out, while promoting resident satisfaction through first-class customer service to visitors, prospects, residents, neighbors, community members, schools, and city departments.

Customer Service

• Deliver outstanding customer service and build positive relationships with visitors, prospects, residents, neighbors, community members, schools, and city departments.
• Maintain professionalism in workmanship, communication, personal appearance, organization, and reporting.

Maintenance & Grounds

• Conduct daily property walkthroughs to ensure all areas are functional, safe, and well-maintained, supporting maximum curb appeal.
• Maintain cleanliness and safety across offices, common areas, stairwells, exteriors, basements, grounds, and models.
• Identify and address potential liability issues related to property maintenance.

Administrative Duties

• Complete work orders promptly, professionally, and courteously, ensuring thorough cleanup after each task.
• Document and bill residents for any damages caused by neglect or misuse, including collecting photos and proof as needed.
• Collaborate with leasing office to coordinate service requests and optimize resident satisfaction.
• Maintain an organized and safe maintenance shop and storage areas.
• Comply with all codes, legal, OSHA, and safety regulations.

Qualifications

• Proficient working knowledge of basic building HVAC systems.
• Proficient working knowledge of basic building electrical systems.
• Proficient working knowledge of basic plumbing systems.
• Experience with make-ready unit preparation.
• Construction skills including sheetrock patching, texture, painting, flooring, and carpentry.
• Experience with groundskeeping and irrigation systems.