Maintenance Technician

Core Responsibilities

• Perform preventive and corrective maintenance on production equipment, tools, and facility systems.
• Execute maintenance tasks according to enterprise PM standards and schedules.
• Identify early signs of equipment degradation or instability and escalate proactively.
• Support reliability-driven improvements to reduce recurring failures.
• Provide Level 1 troubleshooting for issues related to: Machine connectivity, Sensors, scanners, and shop-floor terminals, BYLDPortal interactions at the machine or operator level.
• Perform basic system checks and resets (within defined authorization).
• Verify machine status, alarms, and data flow before escalation.
• Work with operators to restore production quickly and safely.
• Diagnose and repair mechanical, electrical, pneumatic, and hydraulic issues.
• Troubleshoot equipment issues that may involve: PLC-controlled machinery, Human-Machine Interfaces (HMI), Machine-to-system communication.
• Restore equipment to operational condition and validate proper system feedback.
• Operate within BYLDPro’s three-level support model, escalating issues appropriately to enterprise and BYLDTech teams when required.
• Execute PM tasks accurately and on schedule.
• Maintain clear and accurate maintenance and incident logs.
• Document system-related issues, symptoms, and resolution steps.
• Support continuous improvement of maintenance and troubleshooting procedures.
• Aid in managing spare parts inventory, including critical spares.
• Maintain tools, diagnostic equipment, and system access devices.
• Ensure shop-floor terminals and related hardware are operational.
• Follow all BYLD safety policies and applicable regulations.
• Adhere to Lockout / Tagout (LOTO) procedures.
• Maintain a clean, safe work environment.
• Participate in safety training and incident investigations.
• Support operator training on: Basic equipment care, First-level system awareness.
• Share lessons learned related to equipment and system issues.
• Participate in reliability, CI, and SMART BYLDPro initiatives.

Required Skills & Qualifications

• A high school diploma or GED; trade school or technical certification preferred.
• 5+ years experience in industrial or manufacturing maintenance (8+ years preferred for Medium and Large facilities).
• Strong hands-on experience with: Mechanical and electrical systems, Industrial production equipment.
• A basic understanding of: PLC-controlled machinery, HMIs and machine alarms, Digitally connected production environments.
• Strong troubleshooting and problem-solving skills.
• Forklift certification (or ability to obtain).
• Willingness to support off-shift or emergency call-outs.

Key Performance Indicators (KPIs)

• Equipment and system uptime.
• Mean Time to Repair (MTTR).
• Preventive vs. reactive maintenance ratio.
• Quality of issue escalation (right issue, right level).
• Safety compliance.
• Accuracy of maintenance and system documentation.