Maintenance Technician

Key Duties & Responsibilities

• Assist in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Complete removal, disposal and delivery of furniture.
• Assemble furniture systems.
• Ensures work order requests are completed on time ensuring customer satisfaction.
• Maintain quality standards for BGIS and the client.
• Perform activities in accordance to established processes as well as internal and external requirements.
• Monitor sub-contractors to ensure successful completion of projects.
• Perform regular walkthroughs to provide observations about furniture condition and deficiencies and offers recommendations for enhancement and repair.
• Respond to routine and on-demand service requests and performs preventative and corrective maintenance relating to furniture systems and furniture repairs.
• Maintain work order records within service management maintenance database.
• Participate in facility-related projects.
• Maintain all assigned tools and arrange for repair and replacement as required.
• Submit all expenditures on a timely basis.
• Attend training, safety meetings, operational meetings, toolbox talks and other information sessions.
• Contribute to the completion of other key initiatives as assigned.

Required Education, Knowledge, And Abilities

• High School Diploma or equivalent plus some trade related training.
• Ability to adhere and properly execute processes and practices relating to facility operations and maintenance.
• Experience in assembling/disassembling furniture systems preferred.
• Previous work in basic furniture repairs such as arm, aster, and pneumatic cylinder preferred.
• Strong environmental, health and safety mindset.
• Ability to perform work in a safe manner.
• Strong client service orientation along with a high sense of urgency.
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
• Ability to work independently and contribute positively to teamwork.
• Entry level knowledge of computer applications including Microsoft Office.

Physical Demands and Work Environment

• Ability and willingness to travel.
• Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.