Maintenance Technician

About the role

The Role: As a Maintenance Technician, you will create an environment where people will want to live. You will maintain the property to ensure good working order and pleasant curb appeal while providing excellent customer service to your residents. The incumbent in this role must possess a high degree of professionalism and positive engagement for our residents and the workforce.

Responsibilities

• Provides exceptional customer service with every Interaction and delivers high-quality maintenance service.
• Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Aids in maintaining the grounds, common areas, and amenities by picking up trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
• Aids in conducting routine and periodic property inspections to identify safety and risk management concerns, keep the property in good repair, and communicate concerns about the physical needs of the property to management.
• Fulfills adherence to Property Management Rules, Regulations, and Guidelines by following procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property’s maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s).
• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.

Qualifications

• 2 years of multifamily maintenance experience is highly desired.
• Hands-on maintenance skills, including plumbing, electrical, general carpentry, HVAC, appliances, pools, etc.
• EPA Type II or Universal certification is highly desired; CPO is a plus.
• Availability to be on-call to address any emergencies.
• Reliable Transportation.
• A positive attitude and the desire to learn and develop your skills.
• Superior customer service and verbal communication skills.
• Able to work both independently and as a member of a team.
• Basic computer knowledge, Windows (Word, Excel), internet, and e-mail.

Key Accountabilities

• Customer Service and Maintenance.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment.

Physical Demands & Working Conditions

• The incumbent in this position is classified as essential staff and is expected to report to work and adhere to all safety and business protocols.
• May be required to report to work during inclement weather conditions.
• Frequent standing and walking.
• Reading, comprehending, writing, performing calculations, and communicating verbally.
• May work in an elevated site, may walk on uneven ground.
• Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.
• May be required to travel to sister communities to provide maintenance support.

How Avanath Supports You

• Culture Built on Purpose and Core Values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement.
• Comprehensive Benefits – health, dental & vision, 401(k), personal time off, paid holidays and more!
• Growth that is based on achievement and an emphasis on promoting from within our ranks versus just external candidates.
• Development – a commitment to creating opportunities to learn and expand your knowledge in the industry, from online training platforms to training classes to one-on-one coaching.
• Diversity & Inclusion Benefits - Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.