Maintenance Technician

Company Overview

Asset Living is a third-party management firm with decades of experience in delivering exceptional value to partners. Founded in 1986, Asset Living manages a diverse portfolio of properties including multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing. The company is known for its strong workplace culture and is recognized as one of the Best and Brightest Places to Work.

About the Role

The Maintenance Technician assists in carrying out maintenance processes, responding to resident requests, and managing the make-ready process. They ensure the property's operational objectives are met under the supervision of the Maintenance Supervisor and Community Manager.

Essential Duties & Responsibilities

• Regular/daily onsite attendance
• Respond to resident/management requests and work orders for community common areas, buildings, and units
• Aid in scheduling and performing maintenance/repair-related turn events
• Assist with the daily clean-up of the exterior of the community, including grounds, breezeways, and common areas
• Perform swimming pool maintenance and cleaning, maintaining accurate chemical logs
• Inspect grounds, buildings, and other community features daily to identify and correct hazardous conditions
• Maintain preventative maintenance programs to extend the life of the community and minimize future repairs
• Understand and follow Asset Living's key policies
• Maintain a well-organized and stocked maintenance shop while adhering to safety standards and OSHA guidelines
• Aid in the hazard communications program, teaching and promoting safe work practices
• Participate in unit inspections as needed
• Assist in monitoring inventory of equipment and supplies as needed
• Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make-ready status, work in progress, etc.
• Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager
• Participate in on-call emergency at the community
• Utilize property resources, equipment, and supplies economically
• Perform additional tasks and responsibilities requested by the Maintenance Supervisor and Community Manager

Customer & Resident Relations

Manage excellent customer service and monitor service request turnaround and responsiveness. Projects a favorable image of the community to achieve property objectives and public recognition. Ensure consistency in dealing with residents on all matters.

Physical Requirements

• Regularly moves about to accomplish tasks or move between worksites
• Frequently ascends and descends ladders, stairs, ramps, step stools, etc.
• Traverse flat and uneven terrain
• Work in overhead positions and/or reach
• Adjust or move objects of 100+ lbs. in all directions
• Lift and place objects of 100+ lbs.
• Communicate with others to exchange information
• Repeat motions that may include wrists, hands, and/or fingers
• Operate machinery and power tools
• Operate motor vehicles and/or golf carts
• Assess the accuracy, neatness, and thoroughness of the work assigned
• Identify and inspect objects and areas
• Exposed to outdoor weather elements (wind, precipitation)
• Exposed to hazardous chemicals
• Able to work overtime, weekends, night hours (on-call property emergencies)
• Occasionally stands or sits for prolonged periods

Education/Experience

• High School Diploma or Equivalent
• Basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

License/Equipment

• Reliable transportation due to the emergency on-call requirement

Salary Range

$21 per hour to $23 per hour