Maintenance Technician Apprentice - Saint Mary's, PA

Responsibilities

• Aid in routine maintenance of HFC plant, including amplifiers, nodes, power supplies, and other outside plant equipment.
• Identify and troubleshoot service outages, signal issues, and performance problems in the field.
• Support the repair and upgrade of coaxial and fiber-optic lines.
• Accompany senior technicians during service calls to customer premises, learning proper procedures for technical troubleshooting and customer interaction.
• Maintain accurate logs and documentation of work completed, including materials used, signal readings, and test results.
• Use tools, meters, and testing equipment to support diagnostics and repairs.
• Follow company and industry safety standards and protocols, including climbing poles and working in various outdoor conditions.
• Participate in training sessions and on-the-job instruction to build technical proficiency and industry knowledge.

Qualifications

• High school diploma or equivalent.
• Technical certification or coursework in electronics or telecommunications a plus.
• Valid driver's license with clean driving record.
• Ability to work outdoors in various weather conditions and lift up to 75 lbs.
• Basic understanding of electrical systems or willingness to learn.
• Good communication skills and willingness to work as part of a team.
• Strong desire to learn and grow within the telecommunications field.

Preferred Skills

• Familiarity with hand tools, meters (signal level meter, voltmeter), or test equipment.
• Basic knowledge of cable TV, broadband internet, or VOIP services.
• Understanding of customer service principles and field safety standards.

Career Path

This apprenticeship is designed to lead to a full-time role as a **Maintenance Technician** upon successful completion of training and demonstrated competency. Advancement opportunities may include Senior Technician, System Technician, or Network Engineer roles within the organization.