Maintenance Technician 4

Job Summary

We are Optimum, a leader in connectivity, and we're seeking driven professionals to join our team. As a Maintenance Technician 4, you will repair and maintain fiber and coaxial transport and distribution cable services, including residential and business video, data, telephone, and security.

Responsibilities

• Provides quality internal and external customer service reflecting the Company values
• Fulfills demand maintenance and preventive maintenance by troubleshooting and repairing the transport, trunk, and distribution networks from the Master Telecommunication Center (headend) to customer's electronic devices
• Maintains a unity gain network
• Fulfills FCC-required network tests
• Serves as a mentor to other team members, providing instruction, support and direction
• Troubleshoots and repairs the distribution network from headend to customer's electronic devices
• Installs, tests and troubleshoots Company services including video, data and telephone from tap to customer electronic devices
• Represents Company to collect payments and equipment; secures appropriate customer signatures
• Uses small hand tools, power tools, meters, and other test equipment
• Participates in on-call rotation
• Use company soft tools for troubleshooting and validation of restorations
• Other tasks may be assigned, as needed to support the infrastructure and team

Qualifications

• Internal applicants must have 12 months as a Maintenance Technician III
• External applicants must have a minimum of 12-18 months’ Outside Plant technical experience with BDS certification preferred
• Experience maintaining the FTTH network including fiber splicing
• High school diploma or equivalent
• Home security installation experience preferred
• Valid driver’s license and driving record within Company standards
• Ability to obtain current DOT (Department of Transportation) medical card and valid CDL (Commercial Driver’s License) where applicable; must comply with all applicable DOT requirements on a continual basis
• Qualified to obtain all necessary licenses required by the state in which he/she is installing and/or servicing security services (if applicable)
• Ability to comprehend and operate appropriate testing equipment (e.g. signal level meters, ohm meters)
• Ability to communicate in person and by telephone
• Must be able to lift 75 pounds
• Must be able to distinguish various colors
• Able to perform required job functions in various weather conditions
• Requires working at heights up to 40ft
• Requires passing a physical assessment of those physical demands post offer/pre employment and if returning to work following a leave of absence, conducted at the Company’s assessment vendor