MAINTENANCE TECHNICAN

Description I. BASIC FUNCTION: General facility maintenance and upkeep of all FCHC Clinical, Business and Administrative sites. All employees of FCHC must ensure service standards are delivered, including: FCHC Core Demonstrates a commitment to FCHC mission and vision. Demonstrates a positive attitude towards patients, employees, role, and the health center. Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect). Customer Service and Professionalism Smiles and makes appropriate contact, greets individuals upon entry into building and space. Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.) Customers. Treats patients, customers and colleagues with dignity and respect. Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround. Demonstrates good communication skills and communicates in a tactful manner. Exhibits conflict resolution skills in order to foster effective working relationships and embraces a team approach. Adheres to FCHC’s dress code policies. Employee appearance and grooming appropriate. Show(s) Consistently shows commitment to position and team performance (i.e., attendance and punctuality). Consideration and acceptance of cultural differences of others; works well with individuals of diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion. Participates in training and professional development and completes required trainings in a timely manner. Safety Adheres to and promotes a culture of safety and cleanliness. Adheres to HIPPA/Confidentiality standards. Respectful of FCHC property, properly and safely uses Health Center Equipment. II. INTRADEPARTMENTAL RELATIONSHIPS: Department Director: Chief Operations Officer Reports to: Operations Director Supervises: None Works Closely With: Maintenance Staff, Team Leaders, Site Operations Supervisor JOB DESCRIPTION DEPARTMENT: HEALTH OPERATIONS JOB TITLE: MAINTENANCE TECHNICIAN