Maintenance Tech II

Maintenance Technician II

Reports To: Chief Engineer

Job Summary: Responsible for the preventative and repair of the hotel’s mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, grounds, swimming pool, etc.

• Troubleshoots and repairs malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing)
• Performs maintenance and repairs for assigned area of expertise such as the interior and exterior of the building, hotel rooms and contents, laundry, kitchen, lighting, heating, air conditioning (HVAC), ventilation, and swimming pool
• Undertakes plumbing, painting, carpentry, and electrical and mechanical maintenance work as necessary to maintain safe and efficient systems within the hotel
• Keeps systems maintained and operational by performing routine maintenance on building equipment, HVAC, wiring, and lighting
• Repairs or replaces broken or defective parts and fixtures
• Performs preventative maintenance on equipment and identifies and corrects defective or damaged systems/equipment
• Performs preventative maintenance assignments on a scheduled basis (e.g., “room care”)
• Serves the hotel’s pool, including adjusting chemicals and cleaning filters; completes maintenance request forms and record logs

Essential Job Functions:

• Adheres to all company policies and procedures
• Follows safety and security procedures and rules
• Knows department fire prevention and emergency procedures
• Utilizes protective equipment
• Reports unsafe conditions to supervisor
• Reports accidents, injuries, near-misses, property damage or loss to supervisor
• Provides for a safe work environment by following all safety and security procedures and rules

Knowledge, Skills & Abilities:

• Must be able to satisfactorily communicate in English with guest, management and co-workers to their understanding
• Knowledge of all maintenance trades, including basic electrical, plumbing, HVAC, painting and carpentry
• Basic mechanical aptitude for operation and repair of hotel equipment
• Ability to recognize potential safety hazards and security problems in the hotel and act upon each accordingly
• Willingness and ability to comply with hotel policies and procedures including appearance and grooming, safety, security, key control, and emergency procedures
• Skill in the use of basic hand and electric tools and familiarity with parts and materials is required

Desired Experience:

• Thorough knowledge of the layout of the building, sleeping and function rooms
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information
• Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members
• Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor
• Ability to follow written and/or verbal instructions

PHYSICAL DEMANDS:

• Ability to stand, walk, and/or sit and continuously perform essential job functions for the duration of the shift
• Must be able to work in hot, cold, and wet conditions and be able to stoop, kneel, crawl, and climb on all types of surfaces
• Hearing and visual ability to observe and detect signs of emergency situations
• Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air
• Grasping, lifting, and holding tools and having good finger dexterity is required
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property
• Lifting and moving objects up to 100 pounds
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling

EEO/M/F/Vet Disabilities