Maintenance Tech I

Job Objective

The Maintenance Tech I plays an important role in maintaining clean, safe, and well-functioning facilities across the company. This position supports daily facility operations by performing routine maintenance tasks, completing timely repairs, and responding to maintenance requests with professionalism and care. The Technician I helps ensure facilities remain visually appealing, safe, and operational through hands-on general maintenance work such as painting, patching, minor repairs, and overall upkeep.

Position Objective

The Facilities Technician I contributes to creating a safe, welcoming, and well-maintained environment for employees, customers, and partners by executing assigned tasks in accordance with established Standard Operating Procedures (SOPs) and safety requirements, while providing reliable support to internal clients.

Essential Functions

• Facility Maintenance (60%)
  • Perform preventive maintenance and routine facility repairs to support overall building operations and reduce downtime.
  • Identify and troubleshoot maintenance issues; escalate complex repairs to senior technicians or external vendors as needed.
  • Complete general maintenance tasks including painting, drywall repair, patching, caulking, minor carpentry, and fixture replacement.
  • Conduct basic electrical and plumbing repairs (e.g., outlets, switches, lighting, faucets) within scope of role.
  • Execute facility inspections and walkthroughs to proactively identify safety hazards, maintenance needs, and compliance gaps.
  • Support upkeep of building systems, infrastructure, and equipment to maintain operational efficiency.
  • Maintain a clean, organized, and safe work environment aligned with OSHA and company safety standards.
• Client Support & Project Work (30%)
  • Respond to maintenance requests and work orders in a timely, professional, and customer-focused manner.
  • Aid in small facility improvement projects, renovations, and installations (e.g., office updates, fixture installs, repairs).
  • Collaborate with internal teams to coordinate maintenance work and minimize operational disruptions.
  • Support execution of planned maintenance projects and facility upgrades.
  • Provide excellent internal customer service while maintaining professional communication and accountability.
• Safety, Compliance, & Documentation (10%)
  • Follow all safety protocols, SOPs, and regulatory compliance requirements related to facility operations.
  • Maintain accurate records of work orders, maintenance logs, inspections, and repairs (experience with CMMS systems is a plus).
  • Participate in safety training, compliance programs, and audit preparation.
  • Promote a safety-first culture by identifying and reporting hazards proactively.