Maintenance Teach

The Service Technician Specialist, Level 3 is an advanced senior‑level maintenance technician responsible for the most complex diagnostics, preventative‑maintenance strategies, and emergency response. The role also serves as a technical mentor and team lead, supporting lower‑tier technicians and assisting the service manager with large projects.

Responsibilities

• Diagnose and resolve advanced issues that lower‑tier technicians cannot, such as major HVAC, advanced electrical, or boiler problems.
• Lead or train lower‑level technicians on company procedures and technical skills.
• Perform preventive maintenance and repairs on building systems.
• Conduct safety and quality inspections.
• Assist the service manager in overseeing large capital projects and coordinating with outside vendors.
• Follow company safety procedures and appearance standards.
• Perform general grounds maintenance and repairs, including cleaning common areas, trash removal, and curb painting.
• Act as team lead in the Service Manager’s absence.

Requirements

• 2–5+ years of advanced technical experience with strong troubleshooting skills.
• EPA certification (Type I, II, or Universal required; CPO preferred in some portfolios).
• High school diploma; trade school, some college, or CAMT certification preferred.
• Bilingual communication ability where useful for the properties.
• Ability to mentor and train Level 1 and 2 technicians.
• Strong written and verbal communication skills for reporting to property management and explaining issues to residents.
• Interdepartmental communication with leasing teams regarding apartment turnover and service request status.
• Advanced proficiency with property‑management and work‑order platforms (e.g., Yardi, SmartRent).
• Proficiency with HVAC diagnostic tools, pressure gauges, refrigerant‑charging equipment, and advanced troubleshooting instruments.
• Familiarity with building automation systems where used.
• Physical ability to frequently bend, lift (up to 50 lb), walk, stand, and work outdoors; emergency/weekend support required.

Why Join Bridge Property Management

Bridge Property Management is dedicated to fostering an inclusive workplace where every employee feels valued. The company supports Environmental, Social, and Governance (ESG) initiatives across its properties and offices, and is committed to diversity, equity, and inclusion throughout the hiring and employment experience.

Benefits

• Full insurance suite: medical, dental, vision, critical illness, accident, short‑term disability, and company‑paid life insurance (with optional additional coverage).
• 401(k) with dollar‑for‑dollar match up to 6 % of pay; contributions fully vested immediately; automatic enrollment at 4 %.
• Paid time off accrual of 5.23 hours per pay period (≈ 17 days per year) plus 11 paid holidays.
• Parental leave: up to 4 weeks (primary caregiver) or 2 weeks (secondary) after six months; up to 12 weeks after two years for primary caregivers.
• Tuition reimbursement up to $5,000 per year for pre‑approved expenses (repayment obligations may apply if employment ends before 24 months).
• Access to mental‑health and well‑being services.