Maintenance Supervisor - Westwood
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO etc). Must not include duplicated lines. Must not include application instructions.
We need to parse the job posting content.
Let's extract relevant parts:
- About Greystar: description of company. Could be "About the role"? Actually "About Greystar" is company overview. Could be placed under "About the role"? The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role (maybe includes company overview and job summary). Responsibilities (list of duties). Requirements (experience, qualifications). Qualifications (maybe separate). Skills (maybe specialized skills). Benefits (list). Pay (hourly range). Schedule (Monday-Friday 8am-5pm, on call bi weekly). Also maybe "Travel / Physical Demands" but not required heading; we could incorporate into Responsibilities or Requirements.
We must not create sections with filler like "commensurate with experience". We have actual content for Pay: hourly range $31.73 - $33.00 (Carmichael). Also Additional Compensation: quarterly percentage bonuses. Also mention bonus programs. So Pay section can include that.
Schedule: Monday through Friday 8 am - 5 pm, and on call bi weekly.
Benefits: list of benefits: Competitive Medical, Dental, Vision, Disability & Life insurance; Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years; Generous Paid Time off: 15 days vacation, 4 personal days, 10 sick days, 11 paid holidays; birthday off after 1 year; additional vacation accrued with tenure; onsite housing discount; 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter); 401(k) with Company Match up to 6% after 6 months; Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000; Employee Assistance Program; Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans; Charitable giving program; Benefits offered for full-time employees.
We must not include boilerplate like "Greystar will consider for employment qualified applicants with arrest and conviction records." That's EEO etc; remove. Also "Greystar is an equal opportunity employer..." remove. Also "Important Notice: Greystar will never request your banking details..." remove. Also "Greystar will consider for employment qualified applicants with arrest and conviction records." remove.
Also remove duplicated lines.
Now we need to output only HTML fragment, no /, no markdown fences.
We'll produce something like:
About the role
About the role
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.
Then Responsibilities: list of duties. We need to extract duties from the long description. Let's list duties: - Oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas meet standards for cleanliness, appearance, safety, and overall functionality. - Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements. - Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. - Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards. - Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed. - Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required. - Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines. - Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual. - Assists Community Manager in developing the budget for regular repair and maintenance and capital projects. - Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment. - Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance. - Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency. We can put these as- items.
Now Requirements: maybe experience 3-5 years, eligibility for quarterly percentage bonuses, experience in general apartment maintenance including plumbing repair, basic electrical repairs, HVAC maintenance and repair, appliance repair, drywall repair and painting, carpentry, preventative maintenance. Must be able to manage work orders, respond to emergency maintenance requests, demonstrate strong troubleshooting, problem-solving, time management, organizational, communication, and customer service skills. Ability to work independently and as part of a team, with strong attention to detail, safety awareness, and knowledge of OSHA compliance. Valid driver’s license required. EPA, HVAC, and Pool Operator (CPO) certifications preferred. Must be able to lift up to 50 pounds and perform physical labor. Basic computer and mobile device proficiency, along with reliable attendance and punctuality, is required.
Also "This position is eligible for quarterly percentage bonuses." That's compensation but could be in Pay.
Qualifications: BASIC KNOWLEDGE & QUALIFICATIONS: High school diploma, GED, or related experience and training. Experience in property management maintenance, other building maintenance, or related trade. Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices. Ability to apply principles of logical thinking to define and correct problems. Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems. Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies. Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager’s use. Property management system experience preferred. Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.
SPECIALIZED SKILLS: Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc. Incumbents must have all certifications as required by State and Local jurisdictions. Incumbents must have a valid driver’s license to operate a golf cart on the property, if applicable.
TRAVEL / PHYSICAL DEMANDS: Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance. Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays. Bilingual English/Spanish skills are a plus.
We could split into Requirements (experience, certifications, physical) and Qualifications (education, skills). But we must avoid duplication. Let's decide:
- Requirements: 3-5 Years experience, eligibility for quarterly percentage bonuses, experience in general apartment maintenance (list), ability to manage work orders, respond to emergency maintenance requests, troubleshooting, problem-solving, time management, organizational, communication, customer service skills, ability to work independently/team, attention to detail, safety awareness, OSHA knowledge, valid driver's license, EPA/HVAC/CPO certifications preferred, ability to lift up to 50 lbs, basic computer/mobile proficiency, reliable attendance/punctuality.
- Qualifications: High school diploma/GED or related experience, experience in property management maintenance or related trade, must provide own hand tools, knowledge of tool use, logical thinking, customer service/interpersonal skills, ability to read/write/communicate, proficiency in internet/word/spreadsheet/database, property management system experience preferred, mathematical skills.
- Skills: maybe specialized skills: EPA certifications Type I/II or Universal, state/local certifications, valid driver's license for golf cart, bilingual English/Spanish a plus.
But we already have certifications in Requirements; we could move them to Skills. However we need to avoid duplication. Let's keep Requirements focused on experience and core abilities; Qualifications on education and baseline skills; Skills on specialized certifications and language.
But the instruction says prefer a few substantive sections over many thin ones. So maybe we combine Qualifications and Skills into one "Qualifications" section that includes education, skills, certifications. And Requirements could be experience. However we have both "Requirements" and "Qualifications" as possible headings. We'll include both if they have distinct content.
Let's craft:
About the role
(company overview + job summary)Responsibilities
(list)Requirements
(experience 3-