Maintenance Supervisor-Verge

About the role

29th Street Property Management oversees a diverse portfolio of multifamily properties across the nation, ranging from high-end luxury assets to small-scale properties. This role reports to the Community Manager and is responsible for overseeing maintenance operations, training and supervising Maintenance Technicians, and ensuring efficient completion of work orders and unit turns.

Responsibilities

• Train and supervise Maintenance Technicians.
• Perform mechanical and electrical maintenance and construction tasks for multifamily and commercial properties, including:
  • Plumbing maintenance and troubleshooting, including sweating copper pipe.
  • Electrical wiring, outlet and switch maintenance.
  • Lighting fixture installation.
  • Drywall and texturing installation and repair.
  • Heating and venting troubleshooting and repair, including unit zone valve, transformer and thermostat maintenance.
  • Hot water and steam boiler troubleshooting and maintenance.
  • Appliance installation, repair and troubleshooting.
  • Troubleshooting and identification of issues with aquatherm and boiler systems.
• Anticipate maintenance obstacles and challenges.
• Maintain the community through scheduled preventative maintenance (weekly, monthly, quarterly and annually).
• Ensure the property remains current on all required inspections, such as annual fire inspections, backflow testing, elevator conveyance licensing, and pool business license renewal.
• Maintain accurate maintenance logs for pool, elevator inspections, light checks, snow removal, and other tasks.
• Assist at other Haven properties as needed.
• Process work orders efficiently, timely, and cost-effectively in coordination with the Community Manager and staff.
• Complete apartment unit turns with a target of one-visit completion through efficient materials planning.
• Coordinate maintenance staff or vendors to complete resident maintenance requests within 24 hours or arrange a suitable alternative with the resident.
• Ensure vacant apartments are “made ready” within 7 days of vacancy.
• Coordinate with cleaning and painting contractors as approved by Management Company.
• Adhere to the property budget for repairs and maintenance expenses; address any overages with the Property Manager.
• Communicate with residents when repairs or maintenance will take longer than expected.
• Complete pre-moveout inspections to minimize turn times and complete unit turns timely.
• Update and close out work orders in the PM software with applicable notes.
• Provide mentoring and training to enhance employee value.
• Provide quick and decisive disciplinary action when required.
• Monitor, record, and ensure proper time reporting, quality and efficiency for work completion, and follow-up on make-ready completion.
• Manage employee needs, training for certifications, and overall teamwork.

Requirements

• Superior organization and communication skills.
• Ability to provide courteous and professional service to residents, property managers, supervisors, vendors, and other service providers.
• Honesty in time reporting.
• Reliability and punctuality.
• HVAC experience is required.
• A valid driver’s license may be required.

Qualifications

• Educational degree not required.
• At least one year of experience preferred.
• CPO and EPA certifications are a plus.
• Specialized training and multifamily property management experience are preferred.

Benefits

• 15 Paid Vacation Days
• 6 Paid Sick Days
• 11 Paid Holidays
• Immediate Eligibility for Medical, Dental and Vision Insurance
• Health Savings Account
• Short Term Disability
• Basic Life Insurance
• Pet Insurance
• 401K