Maintenance Supervisor - Silver Bay

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Greystar" then "Job Description Summary", "Job Description", then "BASIC KNOWLEDGE & QUALIFICATIONS:", "SPECIALIZED SKILLS:", "TRAVEL / PHYSICAL DEMANDS:", then pay info, benefits. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading (none given). We must not put Job ID etc. We must include a section only when posting has real specific content. So we need to decide which sections to include. We have content: About Greystar (company overview) - could be "About the role"? Actually "About Greystar" is about company, not role. But we could map to "About the role"? The instruction says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those headings if we have content. We have a job description summary and description: that could be "Responsibilities". Also "BASIC KNOWLEDGE & QUALIFICATIONS:" could be "Requirements" or "Qualifications". "SPECIALIZED SKILLS:" could be "Skills". Benefits: we have robust benefits offered. Pay: we have hourly range $24.00 - $27.20 plus additional compensation details. Schedule: we have flexible work schedule, call during evenings, weekends, holidays. Also travel/physical demands maybe could be part of Requirements? But we have no explicit schedule details beyond flexible schedule. So we can include Schedule section with that info. We must not include placeholder text like "commensurate with experience". We have actual numbers. We must remove boilerplate: EEO, equal opportunity, scam warning, etc. Also remove navigation, cookie, legal. So we need to strip those paragraphs at end. We must preserve all substantive information. So we need to include the company overview? Possibly under "About the role"? But that is about Greystar, not role. Could we include a section "About the role" with the Greystar overview? Might be okay but it's not exactly about role. However instruction says use those headings as examples; we can use them if we have content. The company overview could go under "About the role"? Might be a stretch but maybe acceptable. Alternatively we could omit About the role section and start with Responsibilities. The instruction: "Prefer a few substantive sections over many thin ones." So we could have sections: Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. That's many. Maybe combine some: Requirements and Qualifications could be combined? But they are separate headings examples; we can choose to include only those with content. We have BASIC KNOWLEDGE & QUALIFICATIONS: that includes education, experience, skills, etc. That's both requirements and qualifications. Could put under "Requirements". Or we could have "Qualifications". Let's decide: Use "Requirements" for the basic knowledge & qualifications (education, experience, skills). Use "Skills" for specialized skills (EPA certifications, driver's license). Use "Benefits" for benefits. Use "Pay" for hourly range and additional compensation. Use "Schedule" for flexible work schedule, call, etc. Use "Responsibilities" for job description summary and description. We should not include "About the role" if we don't have specific role overview beyond Greystar overview. But we could include a brief "About the role" summarizing the role purpose from Job Description Summary: "This role oversees and performs technical and mechanical work..." That's actually part of responsibilities. So maybe we skip About the role. Thus final HTML:

Responsibilities

Job Description Summary: This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work.
• Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
• Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
• Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
• Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
• Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Assists Community Manager in developing the budget for regular repair and maintenance and capital projects.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
• Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.

Requirements

BASIC KNOWLEDGE & QUALIFICATIONS:

• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, other building maintenance, or related trade.
• Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user‑moved aids, mechanical equipment and measuring devices.
• Ability to apply principles of logical thinking to define and correct problems.
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
• Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
• Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager’s use.
• Property management system experience preferred.
• Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.

Skills

SPECIALIZED SKILLS:

• Incumbents must have EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
• Incumbents must have all certifications as required by State and Local jurisdictions.
• Incumbents must have a valid driver’s license to operate a golf cart on the property, if applicable.

Benefits

Robust Benefits Offered*: Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee‑only coverage; costs discounted after 3 and 5 years of service. Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure. For onsite team members, onsite housing discount at Greystar‑managed communities are available subject to discount and unit availability. 6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter). 401(k) with Company Match up to 6% of pay after 6 months of service. Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy). Employee Assistance Program. Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans. Charitable giving program and benefits. Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Pay

The hourly range for this position is $24.00 - $27.20. Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Schedule

Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends, and holidays. Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

We should also maybe include Travel/Physical Demands? Could be part of Requirements but we already have many sections. Could add a short "Travel & Physical Demands" but not in allowed headings list. The instruction says use those headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we should use those headings; we could also use others if needed but better to stick to those. Travel/Physical Demands could be folded into Requirements or Schedule. We could add a bullet under Requirements about physical demands. Let's incorporate that into Requirements list. Add bullet: "Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas. Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet). Job demands may require incumbents to push, pull, lift, carry, or maneuver weights of up to twenty‑five (25) pounds independently and fifty (50) pounds with assistance." Add that to Requirements list.