Maintenance Supervisor

About the role

As the Service Manager at Mount Ridge, you will lead the Service Team in maintaining the physical integrity of this community with 266 apartment‑homes and cottages. You will be the main point of contact for all things service related, which will involve coaching, scheduling, ordering supplies and services, preventative maintenance, and all day‑to‑day maintenance activities.

Responsibilities

• Demonstrate steady leadership to guide a skilled team of technicians as they make timely high‑quality repairs and perform preventive maintenance.
• Independently troubleshoot maintenance concerns, seek contractor assistance only when necessary and communicate an action plan to your team and the residents.
• Work closely with the Community Manager to communicate the mechanical/technical aspects of the community and make good decisions.
• Share knowledge with the team, prioritize and delegate tasks, ensure adherence to CRC protocol, and motivate them to exceed expectations.
• Maintain strong attention to detail and follow‑up to ensure quality of the final work product.
• Promote team building by sharing expertise with the team.

Qualifications

• Service Manager experience strongly preferred; leadership experience required.
• EPA certification required.
• Technical skills: ability to troubleshoot, repair, and maintain HVAC components, appliance repair, carpentry, plumbing, electrical, and all other general CRC maintenance requirements.
• Attention to detail and strong organizational skills.
• Own vehicle/truck, tools, and a valid driver’s license.
• Must participate in the emergency on‑call rotation every third week.
• Excellent customer service skills.

Benefits

• Competitive pay.
• $750 per month rent discount for live‑on (if desired).
• Quarterly team bonus.
• Health, dental, and vision insurance.
• 401(k) matching.
• On‑call appreciation bonus.

Company

We own and operate all of our multifamily communities, totaling over 10,000 units, and have been certified as a Top Workplace nationally for several consecutive years.