Maintenance Supervisor, Multifamily

About the role

The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. This includes quality move-in, resident satisfaction, quality and timely service and personal attention to our residents. The Maintenance Supervisor responds to our resident's service request and is instrumental in helping Cushman and Wakefield deliver superior customer service to our residents.

Responsibilities

• Prepares all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents.
• Completes resident service requests in a timely manner.
• Performs various maintenance functions including plumbing, pool maintenance, air conditioning, heating, general carpentry, appliance repair, electrical, painting, caulking, snow removal, scheduling, and life safety issues.
• Maintains grounds, pools/hot tubs, common areas, and dog parks to keep them clean, free of trash, debris, and other safety issues.
• Performs on-call emergency procedures as required.
• Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common area needs to the manager.
• Schedules and performs preventative maintenance and records such activities.
• Ensures knowledge of state, local, and federal housing laws, codes, policies, and systems regarding maintenance.
• Attends and participates in training programs as required by Cushman & Wakefield and local city and state jurisdictions.
• Provides superior customer service and represents the company in a professional manner at all times.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Requirements

• High School Diploma, GED, Trade, Technical, or Vocational school.
• 3+ years of related experience.
• EPA 608 – Minimum Type II certification (or CPO, or local city required certificate).
• Valid Driver's License.
• CPO certification if required by city or state.
• Ability to work any shift Sunday–Saturday to support business needs.
• Knowledge of safe use of cleaning agents and equipment used to perform job duties.
• Ability to add, subtract, multiply, and divide in all units of measure, whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.
• Must follow all Cushman & Wakefield safety policies and procedures.

Work environment

This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The role regularly requires travel outside between properties in varying weather conditions.

Physical demands

While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 10% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 100 pounds occasionally, and/or up to 100 pounds frequently, and/or up to 100 pounds of force constantly to lift, carry, push, pull, or move objects.

Benefits

• 120 hours Paid Time Off annually (prorated upon hire)
• 40 hours Sick Time annually (prorated upon hire)
• 2 Volunteer Days annually
• 12+ Company Holidays annually
• Paid Parental Leave
• Medical, Dental, Vision & Life Insurance, plus supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay
• Company Discounts Program offering savings with many major retailers and service providers
• Personal & Professional Development Resources, including access to LinkedIn Learning
• Employee Assistance Program & Counseling Services
• Eligible employees may enroll in a variety of benefit programs generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and paid and unpaid time away from work

Pay

The compensation for the position is $28.61 – $33.66 per hour. The compensation offered will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role.