Maintenance Supervisor - Make Ready

Maintenance Supervisor - Make Ready

The ideal candidate will play an essential role in maintaining the integrity and functionality of our Quantum Lake Villas community. The Maintenance Supervisor - Make Ready works directly under the Property Manager and is responsible for the full life cycle process of Make Ready apartment turns.

• Schedules and documentation to ensure apartment make-ready turnovers are completed on a timely basis.
• Demonstrates proficiency, saviness and efficiency in using property-management systems, Microsoft Office applications, and other electronic platforms required to manage maintenance operations.
• Demonstrates strong computer proficiency and efficiency in reporting and documenting vital process updates.
• Oversees proper documentation for the status of the make-ready turn process and all make-ready service requests.
• Conducts apartment move-in/move-out inspections, reporting charges to Property Manager and Bookkeeper, and coordinating any changes to the planned turn process accordingly.
• Creates online requisitions in Avid and documents orders for unit turns and maintenance supplies for the effective and timely management of the maintenance department.
• Schedules and coordinates outside contractors under the direction of the Property Manager and Maintenance Supervisor.
• Maintains all maintenance records, logs, and reports.
• Maintains a complete record/log of parts used by maintenance personnel for inventory control.
• Aids in soliciting vendor bids as requested.
• Aids in organizing daily and on-going property maintenance to ensure the most compliant, economically proper, and safe condition of the property.
• Performs all tasks assigned by Property Manager and/or corporate office.
• Aids in the preparation of vacant units for occupancy and coordinating unit turnover scheduling.
• Removes furniture, appliances, and debris from vacated apartments to dumpster or storage.
• Aids in maintaining inventory control of parts, equipment, and furniture in accordance with Company procedures.
• Assists in performing tasks associated with the general upkeep and maintenance of individual units and the property as a whole, including but not limited to appliance troubleshooting and repairs, plumbing troubleshooting and repairs, electrical troubleshooting and repairs, tile repair and maintenance, lock repair and maintenance, glass replacement.

Qualifications

• Minimum of 3 years of residential property maintenance experience.
• Strong computer knowledge and proficiency, including the efficient use of Microsoft Office applications, email, electronic reporting systems, and digital documentation.
• Ability and willingness to learn and effectively use MRI, Avid, and other company-required software platforms.
• Ability to accurately document and communicate vital process updates through electronic reports, maintenance logs, and property-management systems.
• High school diploma.
• Universal HVAC certification required.
• Previous experience implementing a preventive maintenance program.
• Excellent organizational, communication, and interpersonal skills.
• Strong customer service orientation.
• Working knowledge of Microsoft Office software, including Outlook, and a willingness to learn new software.
• Ability to work after business hours as necessary for emergency calls and maintenance emergencies.

Benefits

• 401(k) plan with matching.
• Health insurance, including medical, dental, and vision coverage.
• Life insurance.
• Paid time off.
• Employee referral program.