Maintenance Supervisor - Home2 Suites

Position Details

Schedule: Full-Time, Year-Round
Shifts: Vary and may include days, nights, weekends, and holidays
Location: Home2 Suites by Hilton

Core Values

We are committed to providing modern comfort, friendly service, and an exceptional stay experience for every guest. We take pride in our culture of kindness, respect, inclusion, excellence, and family.

Benefits And Perks

• PTO (Paid Time Off): Earn up to 136 hours in your first year. The longer you're with us, the more you earn!
• Health Insurance: Multiple plans, with 80% of the cost covered—including family options.
• Dental & Vision Insurance: Our dental plan is a gem—up to 4 cleanings a year and more! We cover 80% of the cost.
• 401(k) plan: Up to a 4% match.
• End of Season Bonus.
• Heating Savings Program: Save on heating oil and propane through Irving and Dead River.
• Core Values Program: Earn points for branded swag.
• Life Insurance & AD&D: We cover the first $10,000, with additional voluntary coverage available.
• Short-Term Disability: Provided at no cost.
• Referral Bonus: Earn up to $1,000 per new full-time employee you refer.
• Employee Discounts: Hotel stays, dining, and spa services at our properties and selected New England Inns & Resorts hotels.
• Employee Recognition Programs.
• Employee Assistance Program (EAP): Free and confidential counseling services.
• Employee Relief Fund: Financial assistance for unexpected situations—funded primarily by our awesome team.
• Annual Flu Shot Clinic.
• Witham Family Hotels Gala: An annual celebration recognizing YOU!
• Community Giving: The Witham Family Hotels Charitable Fund has donated over one million dollars to local organizations.

Key Responsibilities

• Lead and support the maintenance team to ensure efficient daily operations and timely completion of work orders
• Perform and oversee preventative maintenance and repairs throughout the property
• Troubleshoot and repair issues involving plumbing, electrical, HVAC, appliances, and general building systems
• Ensure guest rooms, public areas, and exterior spaces are maintained to Hilton brand standards
• Assist with scheduling, training, coaching, and performance support for maintenance team members
• Respond promptly to guest maintenance requests and emergency situations as needed
• Maintain maintenance logs, inventory, and department records
• Cook up with outside vendors and contractors when necessary
• Ensure compliance with safety standards, policies, and procedures
• Collaborate with housekeeping and front desk teams to support overall hotel operations and guest satisfaction

Skills & Requirements

• Previous maintenance or facilities experience required
• Supervisory or leadership experience preferred
• Working knowledge of plumbing, electrical, HVAC, carpentry, and general maintenance systems
• Strong troubleshooting and problem-solving skills
• Able to lead and support a team in a fast-paced environment
• Strong organizational and communication skills
• Able to lift up to 50 lbs and perform physical tasks including bending, climbing, and standing for extended periods
• Flexible availability, including weekends, holidays, and on-call situations as needed
• Positive attitude and team-first mindset