Maintenance Supervisor - Groove Lofts

About the role

We are seeking a Maintenance Supervisor who is passionate about helping others and knowledgeable with facilities repair and maintenance. This role supports Groove Lofts, a 216 unit with market and affordable components.

Responsibilities

• Completes general maintenance and upkeep responsibilities including minor plumbing, electrical, HVAC, light carpentry, painting and landscaping.
• Responds to open work orders and resolves resident/tenant requests within 24 hours.
• Prepares and turns vacated apartment units within a 24-hour period (5 days if not immediate).
• Assists in scheduling and completing preventive maintenance for buildings and building equipment.
• Hands-on work of all building repairs, preventative maintenance and general upkeep of the facility with special attention to more involved operations or projects.
• Diagnoses problems, replace or repair parts, test and make adjustments.
• Uses a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Walks property at regular intervals (daily) to ensure resident/tenant property rules are being followed and that the property is clean and orderly and in good maintenance condition.
• Works on the last day and first day of each month until responsibilities completed; some overtime may be required.
• Evening and weekend on-call rotations as required.
• Responsible for purchasing supplies by maintaining stock and being main point of contact for outside vendors and taking bids for special projects or extensive maintenance.
• Maintains customer service and excellent relations with residents, tenants, vendors and other external or internal organizations.
• Works as a team player and interacts with all internal and external customers in a friendly/efficient manner.
• Keeps management informed at all times in the areas of: property conditions, resident/tenant complaints, and suggestions for improvement of property performance.
• Regularly coordinates unit inspections in partnership with management.
• Reviews turnover schedule regularly with management team.
• Reports resident/tenant lease and policy violations to management.
• Other tasks & duties as assigned based on business need; evening and weekend on-call rotations required.
• Produces required volume of work by planning, organizing, and prioritizing work duties.
• Works designated schedule and adheres to Sherman Associates attendance policy.
• Maintains a clean and safe work environment and follows all safety and emergency procedures.
• Attends all required meetings and training sessions, including travel to corporate headquarters as needed.
• Aids in maintaining sufficient maintenance supply stock.
• Aids in contracting all outside vendors and taking bids for special projects or extensive maintenance.
• Obtains approvals for expenditures and maintains budgets.
• Maintains exterior grounds and interior common areas in quality, presentable condition.
• Supervises, coaches, directs, trains and evaluates staff; prepares and conducts employee reviews and completes timecard approvals.
• Develops specifications and continually evaluates service needs and performance in all areas of maintenance and management.
• Forecasts and manages replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.

Requirements

• High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience.
• 5-7 years of experience in maintenance or related carpentry/construction. Ideally in residential or commercial real estate.
• Special boilers license or willingness to obtain one, if applicable.
• Current and valid driver's license required. Must pass a Motor Vehicle Record check (MVR) and have a safe driving record.
• Willingness and ability to run errands to hardware store for maintenance supplies, cleaning supplies, or other items.
• Excellent verbal, written and presentation skills; Ability to communicate effectively with community tenants, vendors / external parties, and across corporate divisions.
• A passion for the mission, vision, and values of Sherman Associates.

Qualifications

• Physical demands: Regularly exposed to fumes or airborne particles, moving mechanical parts and vibration. Noise level in the work environment and job sites can be loud. Active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Must frequently lift and/or move items over 50 pounds.
• Specific vision abilities: Close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Skills

• Knowledge of facilities repair and maintenance.
• Ability to diagnose and repair various building issues.
• Strong organizational and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.

Benefits

We offer a comprehensive benefits package to full-time employees which may include: Medical, dental and vision insurance plans, employer-paid short-term disability, employer-paid life insurance, additional supplemental insurance policies, employer-paid employee assistance program, fully vested 401k company match program, 9 Paid holidays and competitive PTO program, Sherman Associates' Starbucks and Hotel discounts. Sherman Associates is an Equal Opportunity and Affirmative Action Employer. We encourage women, minorities, individuals with disabilities, and protected veterans to apply.