Maintenance Supervisor - Cru at Willows

About the role

Cru at Willows 124 has an immediate opening for an experienced Maintenance Supervisor.

Responsibilities

• Manages and performs technical and mechanical work to ensure the inside and external buildings, grounds, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
• Manages outside vendors and follows up on warranties by email and phone.
• Develops standards for the cleanliness and overall appearance of the property.
• Knowledge of hot water repair and maintenance highly desired.
• Basic carpentry knowledge required.
• Supervises up to 5 employees.
• Affords assistance with developing the budget for regular repair and maintenance and capital expense.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
• Conducts regularly scheduled Greystar safety meetings, ensures all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance.
• Treats residents and others with respect, answers questions from team and residents, responds sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.

Requirements

• Vast maintenance management experience in multifamily housing.
• Knowledge of Hot Water Heater repair and maintenance, carpentry required.
• Background on different types of roofing materials shingle to BUR Membrane and EPDM highly preferred.
• Knowledgeable and skilled in safe use and maintenance of hand tools, power tools, and mechanical equipment.
• Proficient in MS Office Suite and property management software (Yardi/One Site).
• High level of professionalism in both manner and dress.
• Proficient in MS Office Suite required, property management software (Yardi/One Site) highly desired.

Qualifications

• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, other building maintenance, or related trade.
• Knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices.
• Ability to apply principles of logical thinking to define and correct problems.
• Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
• Ability to read, write, and communicate effectively to represent company management in a support capacity, act as the first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies.
• Proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for the manager’s use.
• Property management system experience preferred.
• Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents.

Skills

• EPA certifications Type I and II or Universal if the position requires working on a sealed HVAC system to test system pressures, handle refrigerants, etc.
• Valid driver’s license to operate a golf cart on the property, if applicable.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Generous Paid Time off.
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

Pay

The hourly range for this position is $33.00 - $41.00.

Schedule

Local, routine travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Incumbents need to be able to work a flexible work schedule, which includes taking "call" during evenings, weekends, and holidays.