Maintenance Supervisor (Cliffside)

We are focused on Good Living for the Greater Good. This means providing a true sense of home and belonging for our Neighbors and Prometheans and giving our time and resources to bring positive change locally and beyond. It also means supporting you in your career goals with the very best working experience, and that starts with us having fun in the work we do together.

Role and Impact

The Neighborhood Service Manager is responsible for all physical operations of the Neighborhood, particularly the preservation and maintenance of the property.

• Leadership: Establish positive, productive relationships with Neighborhood staff; hire, train, and mentor staff; resolve problems; act in the best interest of the Neighborhood.
• Neighborhood Management: Manage the budget through cost‑effective maintenance; oversee safety training, capital projects, vendors and contractors; maintain inventory.
• Upholding Standards: Serve as a knowledge holder of company policies; ensure compliance with rules and regulations for safe, effective operation.

Requirements

• Experience: Minimum five years in apartment maintenance and at least two years of supervisory experience.
• Customer Service: Ability to present information and respond to questions from managers, clients, Neighbors, and the public.
• Availability: On‑call to assist team and Neighborhood beyond standard hours.
• Education: High school diploma or GED required; at least three certificates from related institutions (e.g., BOMA, IREM, vocational programs).
• Safety Knowledge: Working knowledge of federal, state, and local laws; ability to read and interpret safety rules, operating manuals, and maintenance instructions.
• Physical Requirements: Ability to stand, sit, walk, perform repetitive motions, hear, see, and lift up to 50 lb occasionally.

Compensation

Pay Range: $36.25 to $39.75 per hour (based on location, skills, experience, and qualifications). Includes a discretionary semi‑annual bonus plan, standby and on‑call premium pay, and additional bonuses such as referral, training coach, renovation, lease‑up, and leasing & occupancy contests.

Benefits

• Medical, vision, and dental: 100% company‑paid plans (including eligible dependents) with affordable buy‑up options.
• Life, accidental death & dismemberment, and long‑term disability insurance.
• Behavioral health program accessible 24/7.
• Tax‑free flexible spending accounts.
• 401(k) retirement plan with employer matching.
• Recognition & rewards program (Torch).
• Vacation: 10 days per year, accruing over time; anniversary vacation: 40‑hour grant at tenured milestones.
• Sick leave: 9 days per year.
• 12 paid holidays, including your birthday.
• Paid volunteer time.
• Tenure‑based housing discounts.
• Educational assistance and tuition reimbursement.