Maintenance Supervisor - Black Seal

Essential Duties and Responsibilities

• Working knowledge of boilers and chillers.
• Work with the on‑site team to manage all maintenance‑related repairs and upkeep of the property.
• Manage the make‑ready process to ensure apartments are prepared for move‑in in a timely fashion.
• Initiate, perform, and oversee maintenance projects that improve curb appeal, maintain and optimize building systems, and monitor contractor performance.
• Develop scopes of work for small improvements/services and seek qualified contractors to bid the work.
• Manage expenses in accordance with owner goals and actively seek to minimize costs through proposal processes, pricing negotiation, and budgeting.
• Develop and maintain relationships with vendors, negotiate pricing, and collaborate on an approved vendor list.
• Direct supervision and support for the maintenance team daily, including identifying training opportunities and holding the team accountable for building and work‑area conditions.
• Direct the preventative maintenance program, ensuring timely completion and thorough documentation.
• Adhere to all local, state, and federal housing requirements related to leasing and property management.
• Create and motivate a team focused on customer service and curb appeal.
• Manage and control payroll and overtime.
• Other duties as assigned.

Qualifications

• Black Seal boiler license (required).
• Extensive knowledge of residential building systems: boilers, chillers, cooling towers, air handlers, condensing units, roof fans.
• Detail‑oriented and hard‑working.
• Professional building‑system licenses preferred and may be required based on property type.
• HVAC and/or CFC certifications preferred (or other applicable designations).
• Lead‑paint certifications as necessary.
• CAMTI and CAMTII certifications preferred.
• Proficient with maintenance‑related programs, Microsoft Word, Excel, email, and web searches.
• Excellent written and verbal communication skills, including proofreading.
• Ability to manage multiple projects and assignments from a variety of staff and volunteers.
• Strong interpersonal skills in person, by phone, and by email, with high professionalism.
• Demonstrable passion for high‑quality results and a can‑do attitude.
• Ability to accomplish innovative projects with little supervision.
• Fantastic customer‑service ethic and high expectations for quality.
• Ability to work a flexible schedule, including evenings, weekends, and on an emergency basis.

Education

The position requires the ability to read and write English fluently, perform intermediate mathematical functions accurately, and understand and operate all on‑site resident‑management software functions.

Professional Experience

A minimum of five (5) years’ experience in residential property management or a related field is required.

Attendance and Travel Requirements

The role requires the ability to work any of the seven days of the week, 52 weeks per year, and to consistently meet scheduled hours, including overtime when requested. On‑call availability is required as scheduled or necessary. Travel may be needed to attend owner gatherings locally or in another state, and to attend certain resident events held after hours.

Computer Skills

• Basic computer knowledge.
• Ability to use Outlook and OneSite.
• Intermediate knowledge of Microsoft Word and Excel.
• Basic Internet navigation skills.

Physical Demands

Must be capable of accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry, or maneuver weights of up to 50 lb independently and up to 100 lb with assistance.

Learning & Development

Maintain a commitment to ongoing personal development and career growth through corporate‑provided career‑path activities and external resources as needed.

Benefits

• Medical, dental, vision, and prescription drug program
• Paid vacation and holidays
• Paid personal/sick leave
• Company‑paid life insurance
• Company‑paid AD&D insurance
• Company‑paid short‑term disability
• Company‑paid long‑term disability
• Supplemental life insurance
• Dependent supplemental life insurance
• Educational assistance
• Financial planning
• Retirement savings plan with company matching
• Company outings and events

Pay

This non‑exempt role has an anticipated hourly pay range of $24–$25 for a new employee, based on experience, qualifications, and other relevant factors. The position is eligible for discretionary and/or performance‑based bonuses and overtime pay for any hours worked over 40 per week.

Schedule

The position requires a flexible schedule, including evenings, weekends, and emergency coverage, with the ability to work any day of the week and be on call as needed.