Maintenance Supervisor - Avana South Station

About the Role

This role oversees and performs technical and mechanical work ensuring the inside and external buildings, grounds, amenities, and common areas of the community meet Greystar’s standards for cleanliness, appearance, safety, and overall functionality.

Responsibilities

• Assist and complete work orders from resident requests for service, as well as routine upkeep by diagnosing defects or problems and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Oversee and complete the “make-ready” process for vacant apartment homes, including pre-move-out inspections, creating punch lists, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
• Develop and maintain standards for cleanliness and appearance of community grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, garbage areas, parking lots, and other common areas.
• Periodically inspect work performed by service team members, contractors, and vendors to ensure quality, compliance with standards, and adherence to scope and specifications.
• Maintain adequate inventory of spare parts and maintenance materials, working with the Community Manager to order supplies within budgetary guidelines.
• Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Assist the Community Manager in developing budgets for regular repair and maintenance and capital projects.
• Support cost-cutting and expense control programs by repairing rather than replacing parts, minimizing waste, and using tools and equipment correctly.
• Conduct regularly scheduled safety meetings, ensure MSDS sheets are current and accessible, and stay updated on OSHA and other safety-related laws to ensure community compliance.
• Demonstrate customer service skills by treating residents and others with respect, responding to questions and complaints sensitively, and completing assigned work orders efficiently.

Requirements

• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, building maintenance, or a related trade.
• Must provide own hand tools (unless prohibited by State law) and be knowledgeable in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
• Ability to apply logical thinking to define and correct problems.
• Proficiency in customer service and interpersonal communication to interact effectively with residents, team members, and business contacts.
• Ability to read, write, and communicate effectively to represent company management and act as the first point of contact for internal and external visitors.
• Proficiency in internet, word processing, spreadsheet, and database management programs to maintain records and provide information for managerial use.
• Property management system experience preferred.
• Mathematical skills to perform basic calculations for financial, administrative, and legal documents.

Specialized Skills

• EPA certifications Type I and II or Universal if working on sealed HVAC systems.
• All certifications required by State and Local jurisdictions.
• Valid driver’s license to operate a golf cart on the property, if applicable.

Physical Demands

• Ability to stand, walk, and/or sit for extended periods, and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Ability to push, pull, lift, or carry up to 25 pounds independently and 50 pounds with assistance.
• Local, routine travel may be required for business meetings, training, or other responsibilities.
• Must be available to work a flexible schedule, including evenings, weekends, holidays, and on-call shifts.

Pay

The hourly range for this role is $32.00 - $36.00. Many factors, including business requirements, prior experience, current skills, and geographical location, determine employee pay within the posted range.

For corporate positions, this role may be eligible for a quarterly or annual bonus program based on individual and company performance.

For onsite property positions, this role may be eligible for weekly, monthly, and/or quarterly bonus programs.

Benefits

• Competitive Medical, Dental, Vision, Disability, and Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time Off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Additional vacation accrued with tenure. Birthday off after 1 year of service.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans.
• Charitable giving program and benefits.
• Onsite housing discount at Greystar-managed communities (subject to availability).

Benefits are offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary due to Collective Bargaining Agreements or local governing authority.