Maintenance Supervisor

About the role

The Maintenance Supervisor’s primary focus is to assist in the retention of ZRS MANAGEMENT residents through skilled, efficient, and professional service. The position reports directly to the Property Manager and is responsible for the overall maintenance of the property.

Responsibilities

• Prompt and efficient service calls in accordance with the service policy
• On-call service as determined by the Property Manager
• Scheduling of all apartment turns and turning vacant units in three to five business days
• Performing light electrical, plumbing, carpentry, and masonry repairs
• Maintaining all common areas, including sweeping, mopping, vacuuming, emptying trash, cleaning windows, and pressure washing
• Maintaining pool(s) and/or Jacuzzi(s)
• Keeping maintenance shops efficient, safe, and organized
• Training other maintenance employees
• Assisting the Property Manager in vendor selection
• Accurate record keeping of key property information (e.g., water shut-offs, sewer clean-outs, house meters, water meters, irrigation meters)
• Working with the Property Manager to establish and conduct an ongoing Preventive Maintenance Program and weekly community light inspections
• Inspecting and approving the work of outside contractors
• Ensuring proper insurance requirements prior to hiring a contractor
• Taking a leadership role in maintaining and enhancing the aesthetic appeal of the property
• Assisting in the implementation and adherence of the maintenance budget
• Helping other ZRS MANAGEMENT properties as needed and requested by the Property Manager
• Walking move outs with the Property Manager to determine the cost of repairs and the time needed for the apartment turn, including videotaping all move outs with charges and/or damages to the unit
• Daily review of the Detailed Outstanding Service Request Report with the Property Manager
• Maintaining all required logbooks
• Ensuring that all EPA requirements are being met
• Complying with Fair Housing requirements and laws
• Ordering all maintenance supplies
• Implementing the Area Assignment Program

Qualifications

• Valid driver’s license with an acceptable driving record and proof of automobile insurance coverage
• HVAC certification preferred; if required at a specific property, certification must be obtained within 90 days of the employment start date

Skills, Knowledge, and Abilities

• Effective time management skills and attention to detail
• Ability to adapt to change in a composed manner
• Ability to respect and maintain confidentiality
• Maintenance experience and knowledge in plumbing, electrical, HVAC, and appliances
• Ability to lift heavy objects
• Ability to communicate clearly with residents
• Ability to work cooperatively and in a teamwork environment
• Willingness to work on-call hours and on weekends as determined by the Property Manager and incorporated into the work schedule
• Willingness to travel for training and education seminars

Benefits

• Full-time, career-track positions
• Competitive pay
• Health, dental, vision, and life insurance
• Housing discounts
• Vacation and paid holidays
• Exceptional 401k plan with employer match