Maintenance Supervisor

About the Role

Willow Bridge is currently hiring for an experienced Maintenance Supervisor who will be responsible for maintenance operations at a multi-family residential community. We are looking for an entrepreneurial-minded person who enjoys building relationships with their team and with customers.

Responsibilities

• Technical Expertise
  • Ensure make-readies and other maintenance projects are completed accurately and timely according to WBPC's quality standards.
  • Maintain and update all assigned service requests using Yardi Mobile until assignment is completed and closed.
  • Troubleshoot and train maintenance staff on various items related to specific trades (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement.
• Team Leadership
  • Plan, schedule, and supervise the maintenance staff in the performance of their daily activities including: maintenance, installation and repairs, service requests, turns, cleaning of grounds and common areas.
  • Hire, train, and develop maintenance staff and ensure company policies, procedures and safety practices are applied.
  • Communicate effectively within their team, motivating team members and clearly conveying expectations and goals.
  • Participate in various department or regional meetings and community events, leads safety and department meetings with staff members.
• Compliance Knowledge
  • Conduct regular safety inspections of the property, correct any unsafe practice or situation and train all maintenance staff in the correct handling of chemicals, supplies and equipment.
  • Adhere to all company safety policies and ensure that all employees work in a safe and secure environment.
  • Comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including WBPC's standard operating procedures and policies.
• Asset Care & Longevity
  • Coordinate with vendor and contractor installation, maintenance, and repair work.
  • Ensure service requests, make-readies and other maintenance projects are completed accurately and timely according to WBPC's quality standards.
  • Apply preventive care, inspections, and timely repairs to protect the long-term condition of property assets.
• Financial Awareness
  • Maintain budget for department; understand the financial impact of maintenance decisions and adjust approach to stay within budget.
  • Prepare specifications for major planned projects, negotiate and/or solicit bids with contractors and vendors. Inspect the work of vendors for quality and conformance to specifications and cost requirements.
  • Purchase/order maintenance supplies, materials and appliances in an efficient and cost-effective manner. Ensure inventory is appropriately stocked and maintained.

Qualifications

• Minimum of 5 years' related maintenance experience; property management experience preferred.
• Proven ability to supervise and lead a team.
• Expert-level understanding and diagnosing in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
• Certifications preferred: HVAC, EPA & CPO where applicable.
• Effective communication and interaction with management team, partners, subordinates, vendors or residents, sufficient to exchange or convey information and to give and receive work direction.
• Expert skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting and small machinery repair.
• Basic computer skills (able to operate mobile device, PC).
• Ability to operate a motor vehicle (valid license required).
• Must be available for regular on-call work assignments/emergency calls and work scheduled off-hours and emergency overtime as required.

Benefits

• Competitive pay
• Health, dental, vision and 401(k)
• Opportunities for career development and advancement