Maintenance Supervisor

About the role

Willow Bridge Property Company is hiring an experienced Maintenance Supervisor to oversee maintenance operations at a multi-family residential community. We’re looking for an entrepreneurial-minded individual who enjoys building relationships with their team and customers.

Responsibilities

• Ensure make-readies and other maintenance projects are completed accurately and timely according to WBPC’s quality standards.
• Maintain and update all assigned service requests using Yardi Mobile until completion and closure.
• Troubleshoot and train maintenance staff on various items related to specific trades (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction).
• Plan, schedule, and supervise maintenance staff in daily activities including maintenance, installation, repairs, service requests, turns, and cleaning of grounds and common areas.
• Hire, train, and develop maintenance staff while ensuring company policies, procedures, and safety practices are followed.
• Communicate effectively within the team, motivating members and clearly conveying expectations and goals.
• Participate in department or regional meetings, community events, and lead safety and department meetings with staff.
• Conduct regular safety inspections, correct unsafe practices, and train staff on proper handling of chemicals, supplies, and equipment.
• Adhere to all company safety policies and ensure employees work in a safe environment.
• Comply with OSHA safety regulations, federal, state, and local laws, and WBPC’s standard operating procedures.
• Coordinate vendor and contractor installation, maintenance, and repair work.
• Apply preventive care, inspections, and timely repairs to protect the long-term condition of property assets.
• Maintain the department budget, understanding the financial impact of maintenance decisions.
• Prepare specifications for major projects, negotiate or solicit bids with contractors and vendors, and inspect their work for quality and cost conformance.
• Purchase and order maintenance supplies, materials, and appliances efficiently while maintaining appropriate inventory levels.

Requirements

• Minimum of 5 years’ related maintenance experience; property management experience preferred.
• Proven ability to supervise and lead a team.
• Expert-level understanding and diagnosing in electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair.
• Certifications preferred: HVAC, EPA, and CPO where applicable.
• Effective communication with management, partners, subordinates, vendors, and residents.
• Expert skills in operating small hand and electrical tools, basic electrical, carpentry, painting, and small machinery repair.
• Basic computer skills (able to operate mobile devices and PCs).
• Valid driver’s license and ability to operate a motor vehicle.
• Availability for regular on-call work assignments, emergency calls, and scheduled off-hours or overtime as required.

Benefits

• Competitive pay.
• Comprehensive benefits package including health, dental, vision, and 401(k).
• Opportunities for career development and advancement.

Pay

Typical base compensation range: $38.00 to $40.00 per hour USD.