Maintenance Supervisor

About the role

The purpose of the Maintenance Supervisor is to provide proper maintenance for the entire community. This includes providing excellent customer service to all residents and prospects.

Responsibilities

• Maintenance Supervisor must provide a dependable vehicle for proper maintenance of property.
• Complete all service requests within 24 hours, unless it requires extraordinary parts or labor.
• Serve on-call duty as necessary and/or as scheduled by the Community Director.
• Respond to emergency maintenance calls from the answering service.
• Keep an adequate supply of parts in the maintenance shop.
• Keep the maintenance shop in a clean and orderly manner, compliant with any and all regulatory requirements.
• Responsible for pool and deck area, chemicals, cleanliness, and rest rooms.
• Responsible for the monitoring, operation, and maintenance of the trash compactor.
• Help keep grounds and streets free of litter.
• Maintain and clean car wash.
• Change air-conditioner filters in laundry and office monthly.
• Responsible for making sure all breezeways and security lights are in working order daily.
• Maintain all amenity areas.
• Assist Community Director in any unusual activity if necessary for the smooth operation of the property.
• Keep all project directional signs clean, painted, and level.
• Responsible for bi-weekly servicing and preventative maintenance of golf carts.
• Place door hanger card on front door when working inside an apartment. Always leave a note for the resident to inform them when and why maintenance has entered their apartment.
• Communicate with the Community Director before you are going to be out of work for any reason.
• Monitor grills and picnic areas, repair as needed.
• Monitor guidelines for cleaning vacant office, and other common areas.
• Must be able to read and understand service requests, chemical mixes for pools and other chemical uses. Must be able to read, understand, and teach information on hazard warning labels on any chemicals or products used in the operation of the maintenance department. Must be able to read and understand wiring schematics and wiring diagrams. Also must be able to read and understand the distribution panel that supplies power to appliances and electrical equipment used in apartment maintenance.
• Must be able to trouble-shoot and service HVAC equipment, plumbing equipment, and electrical equipment.
• Maintain a preventative maintenance program that minimizes necessary repairs and service requests and maintains the physical condition of the property.
• Hire, develop, and manage a full complement of highly motivated, customer service-oriented, onsite staff.
• Maintain the company's hazardous chemicals program, and teach and promote proper, safe work practices among the maintenance staff.
• Provide assistance to the Asset Manager and Community Director during the budgeting process for maintenance allocations.
• Schedule employees so that service is provided while overtime is minimized.
• Perform all other duties as directed by the Community Director and assist the overall team effort in any way possible.

Qualifications

• Bilingual desired.
• Five (5) years Lead Maintenance Technician experience desired
• Must be proficient in heating and air-conditioning, plumbing, appliance repair, and in many other areas of repair, which are performed on a daily basis.
• Must have a sense of pride about a job well done, be courteous and tactful, and have a commitment to quality work.
• Must be clean cut, neatly dressed, and wear proper uniform each day.
• Must have good character and background.