Maintenance Supervisor

About Morgan Group

At The Morgan Group, we are more than our 70+ multifamily properties — we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated.

Core Values

• Self‑Starters – In it to win it
• Take initiative
• Be accountable
• One Morgan – team players
• Inclusive
• No Drama
• Get it Done – reliable and effective
• Raise the Bar – seek excellence, learn from mistakes, strive to improve, hold ourselves to high standards
• Keep on Truckin’ – embrace challenges, be optimistic, resilient, choose positivity, level‑headed
• Reputation is Earned Daily – do the right thing, honest, high integrity, make good decisions, our future depends on it

Benefits

• Advancement opportunities
• Training
• Low‑cost Medical, Dental, Vision
• Flexible Spending Accounts (Medical, Limited Purpose)
• Health Savings Account
• Voluntary Life Insurance
• Long‑Term Disability Insurance
• Company‑paid Life Insurance
• Company‑paid Short‑Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Paid Time Off plans including: Vacation, Sick, Floating Holiday, Bereavement Leave, Holiday Schedule
• Referral Bonus Program
• Quarterly Bonus Program

Essential Job Functions

• Adhere to MORGAN’s Maintenance, Emergency Procedures, Leasing and Marketing, Management and Operations manuals and the Team Member Handbook.
• Supervise a team of qualified and trained Team Members who perform their jobs safely and provide customer service.
• Monitor building systems (fire, electrical, security, elevators, etc.) and report all unsafe areas to the Community Manager.
• Continuously inspect the community and report hazards to the Community Manager.
• Conduct all work in compliance with OSHA and the MORGAN Operations manual; maintain a workplace that adheres to safety standards.
• Train all Team Members on safety procedures and maintain flammable and hazardous materials in a secure area with SDS for all chemicals.
• Supervise all outside contractors, inspect work for quality and safety.
• Maintain all common areas and a preventive maintenance program for building interiors and exteriors (pools, fitness equipment, HVAC systems, lighting, etc.).
• Respond to all service requests within 24 hours and ensure they are completed correctly and timely.
• Ensure all vacant units are market‑ready within 7 days.
• Maintain proper inventory of tools and supplies consistent with the property budget; keep tool/storage areas neat and organized daily.
• Comply with all training requirements for this position and perform all essential maintenance job functions as business dictates.
• Perform other non‑essential tasks as assigned by the supervisor.

Physical & Environmental Requirements

• Must be on feet 66 %–100 % of the time; perform bending, stooping, squatting, kneeling, climbing stairs, and ladder work.
• Lift and carry supplies, replacement parts, ladders, etc.; frequent lifts of 1–25 lb, occasional lifts of 25–75 lb, rare lifts over 150 lb (often with assistance).
• Use personal protective gear (e.g., back brace, N‑95 mask, rubber gloves, eye protection) as needed.
• Vision: read forms, review reports, enter data, read cautionary labels, and see clearly beyond arm’s reach.
• Hearing, speaking, and written: constant communication with residential management; ability to read, write, and understand English.
• Driving: occasional use of personal transportation to pick up parts/supplies; must have a valid driver’s license, insurance, and vehicle registration.
• Working environment: outdoors in all weather conditions (66 %–100 % of time) and indoors in varying temperatures; occasional exposure to paint fumes, solvents, adhesives; may need to work in awkward or confined positions.
• Ability to organize, prioritize, and complete multiple tasks concurrently; shift attention between duties; maintain concentration and productivity amid interruptions; make sound business decisions and exercise independent judgment.
• Effective communication with residents, prospects, team members, vendors, and other stakeholders in person, by telephone, and in writing; proficient use of computer systems, property management software, email, and other technology platforms while managing multiple priorities.