Maintenance Supervisor

About The Morgan Group

At The Morgan Group we are more than our 70+ multifamily properties – we are a community built on people. We treat everyone with respect and dignity, foster an inclusive environment where every idea, perspective, and contribution is valued, and strive to ensure every team member feels heard and appreciated.

Core Values

• Self‑Starters – In it to win it: Take initiative and be accountable.
• One Morgan: Be a team player and inclusive.
• No Drama – Get it Done: Be reliable and effective.
• Raise the Bar: Seek excellence, learn from mistakes, and continuously improve.
• Hold Ourselves to High Standards – Keep on Truckin’: Embrace challenges, stay optimistic, be resilient, choose positivity, and remain level‑headed.
• Reputation is Earned Daily – Do the Right Thing: Act with honesty, high integrity, make good decisions, and recognize that our future depends on these actions.

Benefits

• Advancement opportunities
• Training programs
• Low‑cost Medical, Dental, and Vision coverage
• Flexible Spending Accounts (Medical, Limited Purpose)
• Health Savings Account
• Voluntary Life Insurance
• Long‑Term Disability Insurance
• Company‑paid Life Insurance
• Company‑paid Short‑Term Disability Insurance
• 401(k) (Traditional & Roth) with company match
• Employee Assistance Program
• Paid Time Off plans including Vacation, Sick, Floating Holiday, Bereavement Leave, and Holiday Schedule
• Referral Bonus Program
• Quarterly Bonus Program

Essential Job Functions

• Adhere to Morgan’s Maintenance, Emergency Procedures, Leasing and Marketing, Management and Operations manuals and the Team Member Handbook.
• Supervise a team of qualified and trained members, ensuring safety and customer service.
• Monitor building systems (fire, electrical, security, elevators, etc.) and report unsafe areas to the Community Manager.
• Continuously inspect the community and report hazards.
• Conduct all work in compliance with OSHA and Morgan Operations manual; maintain a safe workplace.
• Train all team members on safety procedures and maintain flammable/hazardous materials securely, with SDS for all chemicals.
• Supervise outside contractors, inspecting work for quality and safety.
• Maintain all common areas and a preventive maintenance program for interiors and exteriors (pools, fitness equipment, HVAC, lighting, etc.).
• Respond to all service requests within 24 hours and ensure correct, timely completion.
• Prepare vacant units for market within 7 days.
• Maintain proper inventory of tools and supplies consistent with the property budget; keep tool storage organized daily.
• Comply with all training requirements for the position and perform all essential maintenance functions as dictated by business needs.

Non‑Essential Job Functions

• Other tasks as assigned by your supervisor that are not listed as essential job functions.

Physical Requirements

• Standing, walking, and being on feet (66 %–100% of the time).
• Bending, stooping, squatting, kneeling, and climbing ladders.
• Pushing or pulling equipment, appliances, and doors.
• Reaching above shoulders to perform routine maintenance, repairs, painting, and stocking.
• Grasping, gripping, turning, and using maintenance tools, nails, ladders, telephone, pager, and 2‑way radio.
• Lifting/carrying supplies, replacement parts, ladders, etc. (frequent need for 1–25 lb, occasional for 25–75 lb, rare for 75–150 lb, occasional >150 lb with assistance).
• Wearing personal protective gear such as a back brace when necessary.

Vision Requirements

• Ability to complete forms, review reports, and enter data on a computer.
• Observe areas needing attention or correction.
• Read cautionary labels and written instructions.
• Frequent need to see clearly beyond arm’s reach.

Hearing, Speaking, and Written Requirements

• Constant requirement to give information and receive instructions from residential management (33 %–66%).
• Ability to read, write, and understand English.

Driving Requirements

• Occasional need to use personal transportation to pick up replacement parts and supplies from vendors (1 %–33%).
• Ability to be on‑call and arrive on the property on short notice.
• Valid driver’s license, insurance, and car registration if driving for business purposes.

Working Environment

• Constantly outdoors in all weather conditions, often for extended periods (66 %–100%).
• Frequent indoor work in uncomfortable temperatures (hot summer, cold winter) (33 %–100%).
• Occasional exposure to paint fumes, solvents, adhesives, etc., especially during apartment turnover.
• Requirement to wear personal protective equipment (N‑95 mask, rubber gloves, eye protection) when necessary.
• Occasional need to work in awkward or confining positions (1 %–33%).
• Ability to organize, prioritize, and complete multiple tasks concurrently in a dynamic work environment.
• Ability to shift attention between duties, adapt to changing business needs with minimal notice, and maintain concentration, accuracy, and productivity amid frequent interruptions.
• Ability to make sound business decisions, exercise independent judgment, and communicate effectively with residents, prospects, team members, vendors, and other stakeholders in person, by telephone, and in writing.
• Proficiency with computer systems, property management software, email, and other technology platforms while managing multiple priorities.