Maintenance Supervisor

About the role

SYNC at Sienna is seeking an experienced Maintenance Supervisor to lead our service team at a 270-unit, Garden-Style property with one, two, and three bedroom floorplans.

Responsibilities

A day in the life of a Maintenance Supervisor with SYNC Residential includes participating in and overseeing daily groundskeeping duties, delegating and completing work orders, managing supply inventory, and scheduling vendors as needed.

• Participating in and overseeing daily groundskeeping duties throughout the community
• Delegating and completing work orders in order of priority
• Creating and submitting purchase orders within the appropriate systems
• Managing supply inventory for community stock through tracking and ordering within budgetary parameters
• Managing the Make Ready Board in all relevant systems
• Scheduling vendors as needed
• Completing all weekly and monthly checklists directly and through task delegation
• Updating management and corporate team for all necessary daily operations and project statuses
• Managing and completing preventative maintenance projects
• Responding to after hours and emergency work order calls

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for the leadership and direction of all site maintenance related employees through the guidance of the Property Manager
• Provides day-to-day written and verbal instruction to the staff on all aspects of the building and site operation and ensures quality service to the residents
• Uses company supplied materials and equipment and understands and conveys manufacturer’s recommendations and directions regarding same to others
• Monitors completion of make-ready units and updates written make ready status board, as needed
• Trouble-shoots, diagnoses and corrects major air conditioning failures
• Ensures filters are replaced in a timely manner
• Replaces complete systems as needed
• Performs air conditioning repairs and replacements in compliance with federal regulations
• Trouble-shoots, diagnoses and corrects major heating failures
• Completes preventative maintenance as necessary
• Trouble-shoots, diagnoses and corrects major appliance failures
• Completes major electrical repairs and/or supervises outside contractors
• Completes major plumbing repairs
• Completes major carpentry, glass and sheet rock repairs and/or supervises outside contractors
• Monitors and records daily pool care, assures pool is in proper chemical balance and area is free of safety violations
• Inspects the site and building regularly, becoming familiar with inherent problems and repairing same while performing daily duties as directed by the Property Manager and regional/corporate executives
• Keeps an adequate or thirty-day inventory of needed supplies and completes monthly and quarterly reporting as required
• Maintains both personal and property tool inventories in good and complete condition
• Maintains shop in neat, safe and orderly condition
• Plans and assigns daily tasks for maintenance staff, following up to ensure that the plan and priorities are met
• Meets daily with Property Manager to review same and receive additional instructions
• Shares on-call duty with Service Technician(s) and is available at all time cell phone, unless previous arrangements have been made
• Provides written and verbal recommendations, based upon performance indicators, for the hiring, firing and counseling of all on-site maintenance staff, although ultimate decision rests with the Property Manager
• Performs resident work orders and service requests as required
• Provides guidance and training for Service Technicians, Groundskeeper, and Housekeeper, incorporate both safety and customer service in all aspects of the job

Requirements

Candidates should have at least 2 years of experience in a Lead/Supervisor role, be comfortable participating in the bi-weekly on call rotation, have EPA Universal or Type 2 and valid CPO certifications, valid Driver's License, and strong leadership skills.

• High school graduate or GED
• EPA Universal or Type 2 certification is required
• CPO Certification is required
• A minimum of two years prior apartment Maintenance Supervisor experience is required
• Valid Driver's License is required
• Participate in on call and weekend grounds hours rotation required

Benefits

• Medical, dental, vision, disability and life insurance
• 401(k) with employer match
• Generous paid time off
• $1000 Maintenance Retention Bonus
• 30% Employee rent discount
• Monthly Renewal Bonus