Maintenance Supervisor

About the Role

The Maintenance Supervisor leads the Service team at a 300+ unit, Class A, garden-style community built in 2017 with modern finishes and resort-style amenities in the 78233 area code.

Responsibilities

• Oversee daily groundskeeping duties throughout the community.
• Delegate and complete work orders in order of priority.
• Create and submit purchase orders within appropriate systems.
• Manage supply inventory for community stock through tracking and ordering within budgetary parameters.
• Manage the Make Ready Board in all relevant systems.
• Schedule vendors as needed.
• Complete all weekly and monthly checklists directly and through task delegation.
• Update management and corporate team on daily operations and project statuses.
• Manage and complete preventative maintenance projects.
• Respond to after-hours and emergency work order calls.
• Lead and direct all site maintenance-related employees, providing day-to-day instruction on building and site operations.
• Monitor completion of make-ready units and update the make-ready status board.
• Troubleshoot, diagnose, and correct major air conditioning, heating, appliance, electrical, and plumbing failures.
• Perform major carpentry, glass, and sheetrock repairs or supervise outside contractors.
• Monitor and record daily pool care, ensuring proper chemical balance and safety compliance (CPO certification required).
• Inspect the property regularly for safety hazards and perform necessary repairs.
• Maintain a 30-day inventory of supplies and complete monthly/quarterly reporting.
• Plan and assign daily tasks for maintenance staff and follow up to ensure completion.
• Share on-call duty and be available via cell phone unless prior arrangements are made.
• Provide recommendations for hiring, firing, and counseling of maintenance staff.
• Perform resident work orders and service requests as required.
• Train Service Technicians, Groundskeepers, and Housekeepers with a focus on safety and customer service.
• Perform supplemental landscape maintenance and irrigation system repairs.
• Conduct supplemental exterminations as authorized by regulations.
• Purchase equipment and supplies, and perform minor repairs such as carpet patching, vinyl tile installation, and re-keying locks.

Requirements

• High school graduate or GED.
• EPA Universal or Type 2 certification (required).
• CPO (Certified Pool Operator) certification (required).
• Minimum of three years of prior apartment Maintenance Supervisor experience.
• Valid Driver’s License.
• Must participate in on-call rotation and live on-site or within 30 minutes of the property.
• HVAC certification and multi-family maintenance experience.

Benefits

• Medical, dental, vision, disability, and life insurance.
• 401(k) with employer match.
• Generous paid time off.
• $1000 Maintenance Retention Bonus.
• 30% employee rent discount.
• Monthly Renewal Bonus.