Maintenance Supervisor

Summary

Works closely with the Facilities Manager to create and maintain a safe, aesthetically pleasing, and operable property within the guidelines of the Resort's environmental commitment. This is a non‑exempt hourly position (FLSA status: Non‑Exempt/Hourly).

Key Responsibilities

• Maintain or coordinate maintenance of lodging units and resort.
• Communicate project details and progress with the Facilities Manager.
• Maintain homeowner billing information for maintenance and invoice owners.
• Assign daily work orders to maintenance staff.
• Maintain all information for maintenance accounts payable vendors, including coding and posting of invoices; coordinate with the Accounting Department.
• Coordinate room availability with Reservations.
• Respond to maintenance requests reported by Housekeeping and other resort staff in a timely manner.
• Answer phones and address maintenance questions from homeowners, resort management, and staff.
• Schedule work orders and ensure they are completed promptly.
• Type, mail, copy, log, and file correspondence.
• Assist the Facilities Manager with homeowner inventory and month‑end billing.
• Monitor staff performance and execute staff training as directed by the Facilities Manager.
• Perform all duties of a Maintenance Technician as needed.
• Support the recycling program and enforce the no‑idle policy for Sundance vehicles.
• Educate staff on the Resort’s environmental commitment to strengthen departmental culture.

Qualifications

• High school diploma or GED; 5+ years related experience and/or training, or equivalent combination of education and experience.
• 2 years supervisory experience preferred.
• Extensive knowledge of hand tools, power tools, HVAC, electrical troubleshooting, commercial cooking equipment repair, plumbing, propane distribution, boilers, radiant heating, drywalling, painting, staining, framing, and carpentry.
• Ability to read blueprints and strong accounting/organizational skills.
• Proficiency in word processing, spreadsheets, internet navigation, email, and typing 20‑30 wpm.
• Knowledge of QuickBooks, SMS, and Guestware helpful.
• Proficient in two‑way radio communication.
• Any professional skilled‑trade licensing or certifications are helpful.
• Strong leadership and financial management abilities, including budget preparation and adherence.

Work Environment

• Must be able to lift 50 pounds or more.
• Work in varied conditions: cold, hot, snowy, rain, dust, mud.
• Regular exposure to wet/humid conditions, moving mechanical parts, high/precipitous places, outside weather, extreme temperatures, electrical shock risk, and vibration.
• Occasional exposure to fumes, airborne particles, toxic or caustic chemicals.
• Noise level usually moderate, occasionally loud.

Benefits

• Employee discounts on dining and resort amenities.

Schedule

Full‑Time, year‑round position with flexible hours. Some nights, weekends, holidays, and special events are required based on business needs.