Maintenance Supervisor

About the Role

We are seeking a dedicated Maintenance Supervisor to join our team and oversee the upkeep of our multi-family apartment community in Columbus, OH. This is a hands-on leadership role where you will play a key part in ensuring the property remains in top condition, maximizing efficiency, and minimizing costs. As the Maintenance Supervisor, you will be responsible for property maintenance, cost management, skilled repairs, and resident relations.

Responsibilities

• Maintain a professional, courteous, knowledgeable, and helpful attitude with residents and fellow employees, promoting this attitude with all personnel.
• Assist residents with problems and requests to the best of your ability and within the limits of your authority.
• Ensure curb appeal of the building's exterior and common areas.
• Supervise maintenance personnel, taking action to improve the property's appearance and address deferred maintenance promptly.
• Establish daily employee goals and provide clear instructions.
• Ensure full-time employees adhere to scheduled work hours and monitor compliance with company policies.
• Discuss employee performances with the property manager, and initiate possible written reprimands or dismissal if necessary.
• Present improvement project ideas and labor needs to the Regional Manager and Facilities Manager as appropriate.
• Complete all maintenance requests, track progress, and ensure proper completion and paperwork submission.
• Schedule contractors, oversee completed work, and manage building emergency on-call duties.
• Cover building emergency on-call as scheduled.
• Assist in apartment inspections with the property manager and periodically review maintenance work quality.
• Collaborate with contractors while prioritizing resident safety and ensuring work is done according to relevant policies.
• Complete associated work as needed, such as cleaning, painting, and repairing vacant apartments.
• Check and repair fixtures to ensure proper functionality.
• Ensure units are made ready within 3-5 days of move-out.
• Other duties as assigned.

Requirements

• 4+ years experience in multifamily property maintenance or related field required; supervisory experience preferred.
• High school diploma or GED required; additional vocational or technical training preferred.
• Proven experience in various aspects of building maintenance including plumbing, electrical, painting, HVAC, and appliance repair.
• Strong leadership and supervisory skills to manage a maintenance team effectively.
• Excellent communication skills for interaction with residents, employees, property managers, and contractors.
• Ability to prioritize and manage multiple tasks efficiently.
• Hands-on expertise in general maintenance tasks and equipment.
• Knowledge of safety regulations and guidelines pertaining to property maintenance.
• Familiarity with accounting software preferred (Yardi & Nexus strongly preferred).
• Proficient in Microsoft Office – Excel, Outlook, Word.
• Organizational and time-management skills.

Physical Requirements

• Working off ladders up to 20 ft off the ground.
• Working off stepladders up to 10 feet inside apartments.
• Working under sinks and around appliances by bending or lying on your back.
• Moving appliances including refrigerators, washers, dryers, and ranges.
• Lifting and carrying up to 80 pounds.
• Bending over appliances or mechanical equipment for repairs or cleaning.
• Walking and/or standing for an entire workday.
• Climbing flights of stairs to access work on higher floors.
• Assembling small parts in appliances, mechanical equipment, plumbing, and electrical fixtures.
• Logging or describing in writing work hours, repairs made, and/or materials used.
• Working in inclement weather.
• Operating hand and power tools.

Benefits

• Starting salary at $80,000 per year.
• Medical, dental, vision, and other ancillary plans.
• 100% employer-paid life insurance policy and long-term disability coverage.
• 401k participation after 1 year, with employer matching.
• Paid time off: holidays and PTO to support work-life balance.

About Us

At RHM Real Estate Group, we are a dynamic and rapidly growing real estate firm that invests, develops, and manages multi-family and commercial properties. Our diverse portfolio includes both market-rate and affordable housing, as well as commercial real estate. We are dedicated to fostering a culture of teamwork, integrity, and commitment. Our core values — teamwork, will to win, be a good person, and loyalty — guide everything we do. You will have the opportunity to collaborate with professionals from various teams, including operations, facilities management, accounting, human resources, and compliance, all working together to ensure success.