Maintenance Supervisor

About the role

As a Maintenance Supervisor in St. Charles, MD, you will play a crucial role in ensuring our buildings, grounds, and amenities shine with cleanliness, safety, and functionality. You’ll oversee and perform technical and mechanical work that reflects our commitment to excellence.

Responsibilities

• Assist in completing work orders from resident service requests by diagnosing issues and making repairs in accordance with established policies and safety standards.
• Oversee the "make-ready" process for vacant apartments, including conducting inspections, creating maintenance task lists, scheduling contractors, obtaining supplies, and ensuring all tasks are completed to a high standard.
• Develop and maintain cleanliness and appearance standards throughout the community, ensuring all areas, including grounds and common spaces, reflect the company’s high quality.
• Inspect the building and property daily, addressing safety issues promptly.
• Perform routine preventative maintenance and respond to emergency repairs after hours.
• Make budget recommendations for maintenance line items to the Community Manager.
• Order and maintain inventory of building materials and supplies.
• Cookordinate with contractors and vendors to obtain bids for repairs and replacements.
• Ensure the general upkeep of building common areas and grounds.
• Perform other duties as assigned.

Qualifications

• 3+ years of experience in general maintenance.
• Schedule flexibility is required, including the ability to work weekends when necessary to meet property maintenance demands.
• Must be able to respond to emergencies/on-call rotation as needed.
• This is not a live-in position and therefore does not come with an apartment.
• 2+ years of direct supervisory experience is strongly preferred.
• Experience with Real Page One Site or similar property management software preferred.
• Strong skills in HVAC, plumbing, carpentry, painting, and electrical/appliance repairs.
• HUD REAC/Nspire experience is a plus.
• General knowledge of Microsoft Office.
• Affordable housing experience preferred.
• Ability to lift and move up to 50 lbs.
• High school diploma or equivalent; certification in a related trade preferred.
• Dedicated to exceeding expectations, leading by example, and by providing exceptional service.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance;
• Fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.
• Willingness to embrace feedback and continuously improve.
• Strong belief in the value of teamwork and collaboration.
• Reliable and committed to doing the right thing at all times.
• Personal standards of appearance and dress compatible with the Company’s standards.